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Centigram Announces Widespread Availability of Custom Development Program for Service Providers; Service Providers Can Profit From Customized Services, Unique to the Industry.


NEW ORLEANS--(BUSINESS WIRE)--June 4, 1997--Centigram Communication Corporation (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:CGRM CGRM Computer Graphics Reference Model (ISO) ), a leading global provider of wireless and wireline messaging and communications solutions, today announced the widespread availability of its Custom Development Program. Initially available for select Service Provider customers, Centigram cen·ti·gram
n.
A metric unit of mass equal to one hundredth (10-2) of a gram.



centigram

one-hundredth of a gram; abbreviated cg.
 is now globally expanding this program to all wireless and wireline customers.

Centigram's Custom Development Program is designed to provide unique applications to customers outside the typical development schedule. Custom applications can be purchased as optional features on the current software release to meet a unique market need or if the application is seen as a needed solution in the marketplace, it is targeted for baselining as part of a complete Centigram messaging solution.

These applications are developed based on a global Service Provider customer's unique market needs which help them differentiate their services to the end user. For example, Centigram designed a customized Rapid Dial application for a nationwide service provider needing an abbreviated dialing Abbreviated dialing is the use of a very short series of telephone numbers to reach public services. Typically these are two or three digits, and are most commonly known as being emergency telephone numbers like 1-1-2 and 9-1-1.  capability for internal groups.

"With all the effects of deregulation Deregulation

The reduction or elimination of government power in a particular industry, usually enacted to create more competition within the industry.

Notes:
Traditional areas that have been deregulated are the telephone and airline industries.
 finally being realized, the Service Provider marketplace has become one of the most competitive U.S. industries today," said Roy Albert, Centigram's director of Custom Development. We are committed to offering our valued Service Provider customers applications that clearly allow them to differentiate their solutions from those of their competitors." The Custom Development team is a specially trained, dedicated group that brings specialized applications to customers quickly.

Among the recent applications created by Centigram's Custom Development Program is integration to Short Message Service Centers (SMSC SMSC Short Message Service Center
SMSC Standard Microsystems Corporation (New York)
SMSC Spiritual Moral Social Cultural (education)
SMSC Stephenville Medical and Surgical Clinic
). This function sends message notification to end users. Another application, Calling Line Identification (CLI (1) (Call Level Interface) A database programming interface from the SQL Access Group (SAG), an SQL membership organization. SAG's CLI is an attempt to standardize the SQL language for database access. ), sends background information on the calling party to paging and cellular systems for use in a variety of applications. Other solutions, among them ease of calling, are currently under development.

"Centigram's Custom Development Program allows us to raise the bar with regard to the level of customization we can offer end users," said Finn Christiansen, manager of Planning and Procurement for Sonofon GSM. "It's important to keep our existing customers and to get new ones. One way to achieve this is to continually introduce new functionality that meets their needs."

Centigram Communications Corporation (NASDAQ:CGRM) is a leading global provider of wireless and wireline messaging and communications solutions. Centigram delivers communications solutions by integrating voice, data and facsimile on its Series 6 communications server See network access server, modem server, terminal server and communications controller.

(operating system) Communications Server - IBM's rebranding of ACF.
, and by providing access to this multimedia information through a telephone or PC. The Series 6 platform is based on industry-standard hardware and software. Centigram also licenses TruVoice, its patented text-to-speech software.

Centigram is headquartered at 91 East Tasman Drive, San Jose San Jose, city, United States
San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850.
, Calif., 95134. Phone (408) 944-0250, fax (408) 428-3732, World Wide Web http://www.centigram.com. Centigram has sales and support offices in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe, Asia, Latin America, and Australia.

-0-

Note to Editors:

Centigram and TruVoice are registered trademarks of Centigram Communications Corporation.

CONTACT: Beverly Rindfleisch

Centigram Communications Corporation

408/428-3722

bev.rindfleisch@centigram.com

or

Robin Foster/Gina Anderlini

Miller/Shandwick Technologies

415/962-9550

rfoster/ganderlini@miller.shandwick.com
COPYRIGHT 1997 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1997, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jun 4, 1997
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