Centigram's Next-Generation Communications Platform Now Shipping to Customers Worldwide; Series 6 Provides Advanced Messaging Applications in North America, Europe, Latin America and Asia-Pacific.SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--Feb. 12, 1996--Centigram Communications Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CGRM CGRM Computer Graphics Reference Model (ISO) ), a leading global provider of communications solutions, today announced that its Series 6 communications server See network access server, modem server, terminal server and communications controller. (operating system) Communications Server - IBM's rebranding of ACF. for advanced integrated voice, fax and data messaging is now generally available to enhance customers' messaging options worldwide. Since Centigram cen·ti·gram n. A metric unit of mass equal to one hundredth (10-2) of a gram. centigram one-hundredth of a gram; abbreviated cg. announced Series 6 last quarter, more than 50 systems spanning the entire range of product configurations have been shipped to service provider and customer premises equipment See CPE. (CPE (Customer Premises Equipment) Communications equipment that resides on the customer's premises. CPE - Customer Premises Equipment ) customers around the world, including communications companies, law firms and universities. With Series 6, Centigram expands customers' choices of communication vehicles and provides access to a broader range of messaging options with capabilities such as computer telephony integration Computer Telephony Integration - Computer Telephone Integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) applications, remote access, and digital connectivity to widely used telephone switches and networks. Series 6 offers increased system capacity, industry-leading fault tolerance, and one consistent software base and feature set across the entire product range. It features leading-edge technologies such as Pentium processors, digital signal processors (DSPs), and TCP/IP TCP/IP in full Transmission Control Protocol/Internet Protocol Standard Internet communications protocols that allow digital computers to communicate over long distances. Ethernet connectivity. "Since we announced Series 6 last quarter, worldwide customer reception has been extremely positive, resulting in strong interest in the Series 6 platform," said Dana Hooper, Centigram vice president of marketing and business development. "We believe Series 6 will meet customers' demands for greater price/performance levels and will support the powerful applications needed to increase their communications productivity." "We put a full load of faculty, staff and students on our Series 6 messaging platform when the fall quarter began last September, and have been very pleased with its performance," said Dennis Bell, Santa Clara University's telecommunications director. "We chose our Centigram system because it is a more capable platform for adding future features and expanding the system is more affordable. Converting from an older system to the Series 6 was a real test of Centigram's ability to upgrade the system - but in just a few hours it was ready to go." CENTIGRAM'S SERIES 6 Series 6 increases system capacity at the high end with its Model 640 by offering up to 240 ports, 2,880 hours of message storage, and more than 300,000 mailboxes in a single system, while maintaining one consistent user interface and software base across all models of the product range. Series 6 also meets the needs of smaller organizations, providing the latest capabilities while maintaining competitive pricing across the entire product range. The Model 70 is a new low-end product designed for smaller sites, supporting 4 to 24 ports and up to 55 hours of redundant message storage. Series 6 supports industry standards, including the multi-vendor industry protocol (MVIP (MultiVendor Integration Protocol) A voice bus and switching protocol developed by Natural Microsystems, Natick, MA, and others. Used to build call center equipment using regular PCs, MVIP provides a second communications bus within the computer that can ) bus and Signaling System 7 (SS7)-based networks which allow for future advanced intelligent network applications such as voice-activated dialing and advanced messaging services. Current features offer the benefits of communication flexibility for today's increasingly mobile customers. End-user system prices begin at approximately $7,200 and increase to several hundred thousand dollars or more for fully configured larger systems, depending on size and configuration. Normal lead times for shipping apply. CBT (Computer-Based Training) Using the computer for training and instruction. CBT programs are called "courseware" and provide interactive training sessions for all disciplines. USED FOR SERIES 6 TRAINING To ensure an effective rollout of the Series 6 platform, Centigram developed a series of pioneering multimedia computer-based training (CBT) offerings. These employ CD-ROM CD-ROM: see compact disc. CD-ROM in full compact disc read-only memory Type of computer storage medium that is read optically (e.g., by a laser). technology utilizing Macromedia Authorware to train Series 6 technical personnel. Using a combination of CBT and hands-on practice, technical support and application design personnel now spend 50 to 100 percent less time in the classroom and can access course content when they need it. CBT has been demonstrated to increase retention by 30 to 70 percent. CENTIGRAM COMMUNICATIONS CORPORATION Centigram is a leading global provider of communications solutions. Centigram solves communication problems by integrating voice, data and facsimile on its Series 6 communications server, and by providing access to this multimedia information through a telephone or PC. The Series 6 platform is based on industry-standard hardware and software. Centigram also licenses TruVoice, its patented text-to-speech software. Centigram is headquartered at 91 East Tasman Drive, San Jose, Calif., 95134. Phone 408/944-0250, fax 408/428-3732, World Wide Web http://www.centigram.com. Centigram has sales and support offices in North America, Europe, Asia, Latin America, and Australia. -0- NOTE TO EDITORS: Centigram and TruVoice are registered trademarks of Centigram Communications Corporation. Pentium is a registered trademark of Intel Corporation. Macromedia product names are trademarks or registered trademarks of Macromedia, Inc. CONTACT: Centigram Communications Corporation Dan Spalding, 408/428-3559 dan.spalding@centigram.com or Miller Communications/Shandwick Technologies Robin Foster/Lisa Kelaita, 415/962-9550 rfoster@millerwest.com lkelaita@millerwest.com |
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