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Centerpost Appoints Alice A. Parsons to Area Vice President of Client Solutions; Chicago-based Technology Company Establishes Southeast and Atlantic Presence.


Business Editors

ATLANTA & CHICAGO--(BUSINESS WIRE)--Feb. 14, 2002

Centerpost Corporation, the leading provider of automated communications solutions, today announced the appointment of Alice A. Parsons to the newly created position of Area Vice President of Client Solutions for the Southeast/Atlantic Area.

Ms. Parsons oversees client development across all vertical industries in her area. In addition, Centerpost has opened an office in Atlanta where Ms. Parsons is based.

Ms. Parsons is a technology industry veteran with over 30 years of experience in sales, marketing and general management for Fortune 500 and entrepreneurial companies developing direct and indirect marketing channels. Her previous experience includes positions as Senior Vice President of Sales for Habersham Banking Solutions, Director of Marketing and Analysis for American Airlines American Airlines

Major U.S. airline. American was created through a merger of several smaller U.S. airlines and incorporated in 1934. It continued to buy the routes of other airlines, becoming an international carrier in the 1970s; its routes include South America, the
, Regional Director for General Electric Information Systems and lecturer of Mathematics and Physics at The University of Puerto Rico Founded in 1903, the University of Puerto Rico (Universidad de Puerto Rico in Spanish, UPR) is the oldest and largest university system in Puerto Rico. Though Puerto Rico is not a U.S.  at Mayaguez. Ms. Parsons also ran her own independent consulting company Noun 1. consulting company - a firm of experts providing professional advice to an organization for a fee
consulting firm

business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a
, The Parsons Group, where she marketed productivity improvement solutions and facilitated business process reengineering See reengineering.  sessions for Fortune 500 companies, financial institutions and government agencies.

"Alice brings to Centerpost a highly successful track record of developing long-term client relationships and excelling in new technology environments," said James N. Patrick, Executive Vice President of Sales and Business Development for Centerpost. "Alice's executive-level experience and proven ability to bring clients valuable technology solutions are certainly tremendous assets. Given Alice's skill set and Atlanta location, I am confident that she will rapidly expand Centerpost's market in the Southeastern and Atlantic areas of the country."

Centerpost offers two innovative services, SmartCampaign (SM) and SmartDelivery (SM), which help companies reduce call center costs, improve customer satisfaction and create revenue opportunities. By automating outbound phone calls, SmartCampaign acts as a virtual call center service for companies that need to contact large numbers of customers with important information. SmartDelivery enables companies to engage in ongoing, proactive communications with customers or employees via voice, wireless, email, fax and instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or . SmartDelivery is an end-user centric service that fully integrates into a company's web site, where customers choose the types of messages they want to receive and the devices where messages are delivered. Centerpost's SmartCampaign and SmartDelivery customers include United Airlines (NYSE NYSE

See: New York Stock Exchange
: UAL UAL United Airlines (ICAO code)
UAL Unified Accelerator Library (Brookhaven National Laboratory)
UAL User Account Lockdown
UAL User Access Layer
UAL Universal Auxiliary Language
UAL User Agent Layer
) and Travelocity (NASDQ: TVLY TVLY Travelocity.com (stock abbreviation, AMEX) ).

About Centerpost

Centerpost Corporation is a provider of automated communications solutions for United Airlines, Travelocity and other leading companies. Centerpost's services enable companies to deliver interactive alerts to customers and employees using voice, wireless, email, fax and instant messaging. Centerpost is headquartered in Chicago and has offices in Atlanta, Dallas and Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. . For more information, visit www.centerpost.com or contact Centerpost at info@centerpost.com.
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Publication:Business Wire
Geographic Code:1USA
Date:Feb 14, 2002
Words:437
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