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Centergistic Solutions Hires Former Rockwell FirstPoint Channel Manager for United Kingdom, Europe and India.


Business Editors/High-Tech Writers

ORANGE, Calif.--(BUSINESS WIRE)--Oct. 13, 2003

Centergistic Solutions has announced the hiring of Jim Ellis Jim Ellis may be:
  • Jim Ellis (computing) (died 2001), American computer scientist
  • Jim Ellis (Seattle) (b. 1920/21), American jurist & activist
  • Jim Ellis (politics) (fl. 2000), American Republican activist
  • Jim Ellis (sports) (b.
 as its new Channel Sales & Marketing Manager, effective Oct. 16, 2003. Based in the United Kingdom, he will be responsible for business development in the United Kingdom, Europe and India.

Ellis comes to Centergistic with over 35 years experience in the telecommunication marketplace. He began his career with British Telecom The telephone and communications carrier that provides services in Great Britain and Northern Ireland. It used to be a division of the British Post Office, but was privatized in 1984 under Margaret Thatcher's administration. , moving into support and sales with Mitel and then serving as Regional Sales Manager sales manager ngerente m/f de ventas

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 for Lucent (now Avaya). Most recently he served as New Business Channel Manger manger

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 for Rockwell FirstPoint Contact. Ellis's areas of responsibility will include assisting the growing sales and distribution efforts of prime U.K. distributor, Dacon Electronics, plc, as well as exploring new business opportunities. In addition, Ellis will assist in establishing a distribution capability in India.

"We are extremely excited about our new relationship with Jim, which expands on a 5-year relationship while he was at Rockwell," said Ric Brutocao, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  and President of Centergistic Solutions. "Jim will work closely with our prime U.K. distributor, Dacon Electronics, plc, to grow that business and help expand the effort to serve emerging contact center markets in emerging contact centers such as India as well," he said.

About Centergistic Solutions

Centergistic Solutions produces Performance Management software that delivers increased profitability for our customers, through continual improvement Continual Improvement (also called incremental improvement or staircase improvement) is a process or productivity improvement tool intended to have a stable and consistent growth and improvement of all the segments of a process or processes.  in business performance, by empowering managers and staff to make real-time tactical business decisions that are aligned with strategic goals. Its flagship products, AgentView(R) and AgentView(R) Enterprise Performance Management (EPM EPM

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) systems are award-winning integrated real time and historical analytics systems currently installed in thousands of contact centers worldwide. Centergistic has headquarters in Orange, with offices throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  as well as international distribution.

For more details on the information contained in this release or Centergistic Solutions and its line of products and services, contact Susan Saldibar, Vice President, Marketing. All Centergistic products can be viewed on the corporate Web site at www.centergistic.com.

Note to Editors: AgentView and CenterStats are registered trademarks of Centergistic Solutions, all rights reserved. All other products mentioned herein are trademarks of their respective companies.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Oct 13, 2003
Words:362
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