Centergistic Solutions Appoints Industry Pioneer and Thought Leader, R. Scott Davis, as Chief Customer Officer.

ANAHEIM, Calif. -- Centergistic Solutions, Inc. ("CGSO"), a leading global provider of contact center performance management software, announced today the appointment of R. Scott Davis, respected call center industry pioneer, consultant and author in the role of Chief Customer Officer.

Scott Davis comes to Centergistic after a successful tenure as co-founder of Customer Cubed, a St. Louis-based consultancy firm, where he conducted numerous contact center management assessments and performance improvement projects for operations ranging in size from 25 agents to 7,000 agents throughout the world.

Davis is also co-author of From Cost Center to Profit Center, containing Case Studies showing how companies, through strategic changes in the way they managed Customer Experience, were able to improve their profitability and market value.

Prior to these positions, Scott was founder and president of Affinitec, a pioneer in workforce management solutions. He began working with call centers in 1971, when he was instrumental in the development and deployment of one of the first agent forecasting and scheduling systems used to schedule Bell System Operators.

"No one is better qualified to work with our valued customers than Scott Davis, with his breadth of knowledge and hands-on experience in our industry," said David M. Cunningham, President of Centergistic Solutions. "As Chief Customer Officer, Scott will be working with us to help shape and drive the future of effective performance management solutions within the contact center and throughout the enterprise."

"Contact Centers depend upon timely and accurate performance information delivered in real time and reinforced through historical reporting. Centergistic's approach to addressing this need is exceptional. The economic benefit Centergistic's solutions offer contact centers is substantial and easy to realize. I am excited to have this opportunity to help contact center leaders raise the performance of their operations through better and more timely delivery of performance information."

About Centergistic Solutions

Centergistic Solutions, Inc., provides an award-winning family of enterprise performance management software solutions for today's dynamic contact center environment. The robust, patented technology beneath the AgentView system has enabled it to transcend the contact center environment and provide performance metrics for virtually any business configuration. We believe that driving the right information to the right person at the right time and place will result in individuals taking the right actions to improve efficiency and effectiveness of everyone throughout the organization. Our flagship products, AgentView[R] Enterprise and AgentView[R] Enterprise Performance Management, are award-winning integrated real-time and historical analytics systems currently installed in over 3,000 contact centers worldwide. Centergistic is headquartered in Orange, California, with offices throughout the U.S., as well as international distribution.

This release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 27E of the Securities Exchange Act of 1934. Statements contained in this release that are not historical facts may be deemed to be forward-looking statements. Investors are cautioned that forward-looking statements are inherently uncertain. Actual performance and results may differ materially from that projected or suggested herein due to certain risks and uncertainties, including, without limitation, ability to obtain financing and regulatory and shareholder approvals for anticipated actions. Further information about such risks and uncertainties can be found in the Company's filings with the Securities and Exchange Commission.