CenterPost Communications Delivers Its Two Hundred Millionth Message.

CHICAGO -- CenterPost Communications, the leading provider of consumer-driven automated communication solutions, today announced that the company delivered its 200 millionth message on April 4, 2006 to a customer of Prime Therapeutics LLC (Prime) - a top Pharmacy Benefits Manager that provides services to 8 million members.

Prime has been using CenterPost's comprehensive Order Status Program to deliver multi-channel communications to its customers since February 2005. Communicating relevant and timely information to its members in a personalized fashion is a key focus for Prime, which is why Prime will soon be adding CenterPost's Prescription Refill Program to its current communication strategy.

"Our philosophy is centered in the belief that pharmacy is the most utilized benefit offered by plans, and CenterPost's programs enable us to effectively communicate real-time, relevant information to our members," said Carol Trimmer, Vice President, Member Services, Prime Therapeutics. "We have been able to optimize our Call Center operations and at the same time provide a higher level of service to our members, without creating an additional expense to provide this valuable service."

Companies using CenterPost's Order Status Program have been able to deflect up to 70% of inbound calls to check the status of an order, and reduce the average handle time of inbound calls by up to 29%. For large volume call centers, this translates into millions of dollars in annual savings.

"I am very pleased that Prime Therapeutics - a customer in our key pharmacy vertical - marked the passing of this milestone," said Peter Largen, Chief Operating Officer, CenterPost Communications. "In addition to our expertise in Financial Services, Insurance and Travel segments, CenterPost has been working with top Retail Pharmacies and Pharmacy Benefits Managers for nearly four years. Our strength in this space is reflected in the considerable return on investment our clients realize, along with improved operational efficiencies and increased customer satisfaction levels."

In November 2005, CenterPost launched its comprehensive Prescription Refill and Generic Conversion solution. Key performance results have included an average prescription refill rate of 21%; a refill rate of 65% upon reaching the right party; and a 33% conversion rate to generic prescriptions for patients who refilled through this automated channel. Additionally, CenterPost has measured customer satisfaction levels at more than 90% with this automated solution. Specific program results may vary.

"All consumers want to be communicated relevant and meaningful information," added Largen. "Our solutions allow companies maintain intimate relationships with every one of their customers, which translates into higher customer retention."

About CenterPost Communications

Through our Preference Management Center solution, CenterPost Communications is transforming the way companies communicate with their customers. As the leader in using automation to create personalized conversations for customer acquisition, care, growth and retention programs, CenterPost creates, processes and delivers millions of interactions each month to voice, email, fax and text channels based on customer preferences. Leading Fortune 500 clients rely on CenterPost to fully integrate and execute their customer strategies and complement their existing marketing programs.

Located in Chicago's Loop, CenterPost is a privately held company with financial backing from Motorola, Draper Fisher Jurvetson, Portage Venture Partners, Cross Atlantic Capital Partners, Axiom Venture Partners and Nauta Capital. To learn more about CenterPost visit us on the web at www.centerpost.com or contact us at 312-224-9300.