Centennial Discovery Improves Help Desk Operations With FrontRange HEAT Integration.PORTLAND, Ore. -- Centennial Software, the leading independent developer of network discovery and IT asset management solutions, today announced the integration of its award-winning IT auditing and tracking software, Centennial Discovery(R), with FrontRange Inc.'s HEAT(R) Service Management Solution. This integration gives HEAT users the ability to dramatically accelerate ticket workflows by delivering rapid access to detailed information on all network hardware and software assets. Such functionality significantly shortens issue diagnosis and resolution times resulting in reduced overall service desk operating costs operating costs npl → gastos mpl operacionales . "For most IT initiatives, Discovery comes first -- a concept that couldn't be more important when it comes to the help desk," said Brant brant or brant goose, common name for a species of wild sea goose. The American brant, Branta bernicla, breeds in the Arctic and winters along the Atlantic coast. Hubbard, General Manager of Centennial Software LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control . "Our integration of Centennial Discovery with FrontRange HEAT gives service professionals comprehensive insight into the details of their users' networking environment. The result is more effective and accurate technical support." With its unique design and patent-pending LANProbe(R) technology, Centennial Discovery is one of the only network discovery and asset management products on the market that ensures fast, comprehensive discovery of all network (IP-addressable) hardware and software assets -- including versions, physical locations and usage across multiple platforms Refers to two or more operating environments, which typically include the CPU family and operating system. For example, if versions of a program run on Windows and the Macintosh, the software is said to support multiple platforms. . This added visibility enables service management technicians to more effectively evaluate and process support inquiries. Centennial Discovery is also a powerful technology for upgrade/patch deployment, regulatory auditing, change and lifecycle management, inventory or asset management, business/IT planning and more. As an incentive to support the benefits of the new integration, Centennial is providing a limited one-time offer to existing HEAT Service Management customers. For more information please call 503-238-7455. About Centennial Software Centennial Software (www.centennial-software.com) is the fastest-growing dedicated developer of network discovery and IT asset tracking software. The company's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , Centennial Discovery(R), is the ideal solution for IT professionals who need to quickly and easily ensure software licensing compliance, mitigate mit·i·gate v. To moderate in force or intensity. mit  i·ga tion n. network security risks, improve helpdesk efficiency and optimize optimize - optimisation IT
network assets.
With more than four million licenses sold to blue-chip organizations in more than 40 countries, Centennial Software delivers its solutions through a network of resellers and private-label OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and partners. The company operates offices in the USA, UK and Australia. |
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