Cellular Warehouse, Inc. No Longer Offering Wireless Services from MCI/Worldcom; Extensive Customer Service Problems Cited.DUBLIN Dublin, city, Republic of Ireland Dublin, Irish Baile Átha Cliath, county borough (1991 pop. 915,516), Leinster, capital of the Republic of Ireland, on Dublin Bay at the mouth of the Liffey River. , Calif.--(BUSINESS WIRE)--March 29, 1999--Cellular Warehouse Inc., one of California's leading independent retailers of cellular phones and pagers, announced today the company will no longer be offering wireless services from MCI/Worldcom effectively immediately due to significant problems with customer service and quality. "We have ended our relationship with MCI/Worldcom due to continued complaints from our valued customers regarding the service provided," said President Victor Gossler. "Our reputation for quality service is paramount Paramount (pâr`əmount'), city (1990 pop. 47,669), Los Angeles co., S Calif.; inc. 1957. Originally a dairy region, it has become highly industrialized since the 1950s. to the continued success of Cellular Warehouse as one of California's largest wireless services retailers. We will not offer services from MCI/Worldcom because of continued problems associated with customer service that have not been corrected and will no longer be tolerated by Cellular Warehouse or our customers," added Gossler. Cellular Warehouse will continue to offer its high level of customer service to its current base of MCI/Worldcom customers. "Cellular Warehouse is committed to maintaining our positive relationships with current customers who are utilizing MCI/Worldcom as their wireless provider and will do everything we can to meet their wireless needs," said Gossler. Established in 1990, Cellular Warehouse, Inc. has grown from a single retail location into one of California's largest retail chains offering cellular phones, wireless products, PCS (1) (Personal Communications Services) Refers to wireless services that emerged after the U.S. government auctioned commercial licenses in 1994 and 1995. This radio spectrum in the 1. phones, pagers, satellite television systems, home security systems, and related accessories and services. The company began operations in the San Francisco Bay Area “Bay Area” redirects here. For other uses, see Bay Area (disambiguation). The San Francisco Bay Area, colloquially known as the Bay Area or The Bay and has expanded throughout Central and Southern California Southern California, also colloquially known as SoCal, is the southern portion of the U.S. state of California. Centered on the cities of Los Angeles and San Diego, Southern California is home to nearly 24 million people and is the nation's second most populated region, via strategic acquisitions of existing cellular phone retail chains and establishment of additional company stores. Providing cellular service from AT&T Wireless Services, Airtouch AirTouch Communications was a U.S.-based wireless service provider that was created when PacTel Cellular was spun off from Pacific Telesis on April 1, 1994, forming both AirTouch Cellular and AirTouch Paging. , Cellular One, GTE GTE General Telephone & Electronics GTE Génie Thermique et Énergie (French) GTE Gas Turbine Engine GTE Global Tropospheric Experiment GTE Geothermal Energy GTE Gas Turbine Efficiency plc (Sweden & USA) Wireless, Pacific Bell Mobile Services, and Sprint, Cellular Warehouse, Inc. offers its customers the ultimate flexibility in choosing their cellular service provider. Paging services are offered through Pagenet Founded in 1981 by entrepreneur George Perrin, PageNet (Paging Network, Inc.) grew to become the largest wireless messaging company in the world, with more than 10 million pagers in service and $1 billion in revenues, before the paging industry's rapid decline in the late 1990s. and Network Services with local and nationwide coverage plans available. Cellular Warehouse, Inc., based in Dublin, is one of the nation's largest cellular phone retailers with 65 retail locations throughout Northern and Southern California. The company is also a leading provider of advanced communications products including pagers, satellite television systems and home electronic security systems. |
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