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Cellular South Releases Better Than Industry Average Churn Results.


Business Editors/High-Tech Writers

JACKSON Jackson.

1 City (1990 pop. 37,446), seat of Jackson co., S Mich., on the Grand River; inc. 1857. It is an industrial and commercial center in a farm region.
, Miss.--(BUSINESS WIRE)--April 19, 2004

Cellular South, one of the nation's largest privately held wireless carriers, reports a churn churn: see butter.  level of 1.7 percent for first quarter 2004, an improvement of 23 percent from its average monthly churn of 2.2 percent in first quarter 2003.

Cellular South attributes the improvement in customer retention to its intense focus on customer satisfaction, improved network quality, including $50 million in network improvements in 2003, and ensuring its customers are on calling plans that best suit their individual usage needs.

About Cellular South

The company is one of the largest privately held wireless providers in the U.S. and is licensed to provide wireless service - to a total population of more than five million people - on its network stretching from the Memphis Metropolitan Area The Memphis Metropolitan Statistical Area, TN-MS-AR (MSA) is the 42nd largest among similarly designated areas in the United States. The metropolitan area covers eight counties in three states - Tennessee, Mississippi, and Arkansas. , throughout all of Mississippi Mississippi, state, United States
Mississippi (mĭs'əsĭp`ē), one of the Deep South states of the United States. It is bordered by Alabama (E), the Gulf of Mexico (S), Arkansas and Louisiana, with most of the border formed by
, along Coastal Alabama and the Florida Panhandle The Florida Panhandle is the region of the state of Florida which includes the westernmost 16 counties in the state. It is a narrow strip lying between Alabama and Georgia to the north and the Gulf of Mexico to the south.  through Destin/Seaside. Cellular South offers a different kind of wireless service based on the simple premise that customers have rights, including the right to a network that works, and service and pricing that is fair and makes sense. For more information, contact Cellular South at 1-877-CSOUTH1 or visit cellularsouth.com.
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Publication:Business Wire
Date:Apr 19, 2004
Words:199
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