Cellular South Converges Services to Provide Customers With Competitive Prices and One-stop Shopping for Cellular, Local and Long Distances Services.BURLINGTON, Mass.--(BUSINESS WIRE)--March 2, 1998-- Saville CBP's flexible architecture will help Cellular South manage customer loyalty and reduce churn Cellular South, a leading cellular services provider headquartered in Jackson, Mississippi Jackson is the capital and the most populous city of the U.S. State of Mississippi. It is one of the county seats of Hinds County; Raymond is the other county seat. As of the 2000 census Jackson's population was 184,256. , has selected Saville Systems' (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :SAVLY) Convergent Billing Platform (CBP CBP competitive protein binding. )(tm) for Oracle to help it provide customers with competitively priced packages of multiple telecom products and services. With this solution, Cellular South will become one of the first wireless companies to converge cellular and wireless services together with Saville's convergent billing and customer care solution. By providing customers with one-stop shopping for all their telecom needs, Cellular South is building customer loyalty and managing customer churn. Saville CBP will allow Cellular South to enhance its existing convergent capabilities, making it easier to create and bill for packages of cellular, residential and long distance services under Cellular South's Telepak product. Telepak lets customers mix and match telecom services to create convenient cost-effective packages. Cellular South will be able to provide one simple bill and more responsive service to its rapidly growing customer base because Saville CBP centralizes all billing and customer care functions in one integrated business process system. "When our customers think of telecom services we want them to think of Cellular South as their one-stop shop One-Stop Shop A company or a location that offers a multitude of services to a client or a customer. The idea is to provide convenient and efficient service and also to create the opportunity for the company to sell more products to clients and customers. for all their telecom needs. Saville CBP's convergent customer care and billing capabilities are helping turn our Telepak product packaging idea into a reality," said Gary Aldridge, director of information technology at Cellular South. "In addition to providing cellular, local and long distance services today, Saville CBP's flexible client/server architecture An environment in which the application processing is divided between client workstations and servers. It implies the use of desktop computers interacting with servers in a network in contrast to processing everything in a large centralized mainframe. See client/server. will enable us to quickly add more services, such as Personal Communications Services See PCS. , in the future. This will enable us to continue meeting our customers' needs." Cellular South is the first and only major telecom provider to compete for residential telephone services in Mississippi and most of the southern U.S. As Cellular South continues to grow, Saville's scalable client/server architecture is designed to enable the company to easily handle increased call volumes by letting it track and bill more customers. Unlike many telecom companies that outsource their billing, Cellular South will operate an internal billing department using Saville CBP. This centralized structure enables the company to rapidly implement billing for new products and services and provide customers with a convergent bill for all their services. The structure also enables Cellular South to control its own future instead of relying on third-party vendors that may not have the same sense of time-to-market urgency. "In an industry where new telecom products and services are introduced almost daily, customers are looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. providers that can cut through the confusing choices and deliver the products they need at the prices they want," said John Kiley For the baseball player, see . John Kiley (died 1993) was the organist at Fenway Park from 1953 to 1989 and contemporaneously for Boston Garden as well. He is credited with having discovered the Boston Garden's resident singer Rene Rancourt. , senior vice president of sales and marketing at Saville. "Cellular South realizes it's important to give the customers what they want and will be able to better meet all their convergent billing and customer care needs with the help of Saville CBP." About Cellular South Cellular South, a recipient of the 1996 Mississippi Quality Award for Excellence, provides telecommunications service In telecommunication, the term telecommunications service has the following meanings: 1. Any service provided by a telecommunication provider. 2. to 43 of Mississippi's 82 counties and has 45 locations throughout the state. As the first provider of cellular service in most of its markets, Cellular South is the largest provider of cellular service in Mississippi. About Saville Founded in 1982, Saville is a leading provider of convergent billing and customer care solutions for the telecommunications industry. Saville operates globally with offices in the U.S., Canada, Ireland, Singapore, U.K. and Germany, and has more than 1,100 employees worldwide. Saville is a publicly held company, traded on the Nasdaq (US) market under the symbol SAVLY. -0- This press release contains forward-looking statements that involve a number of risks and uncertainties. Important factors that could cause actual results to differ materially from those indicated by such forward-looking statements are set forth in Item 2 of the company's Quarterly Report on Form 10-Q Form 10-Q See 10-Q. for the quarter ended September 30, 1997, including risks associated with customer concentration, intense competition, product development, the management of rapid operations expansion and the availability of favorable tax treatment. CONTACT: Beaupre & Co. Public Relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most , Inc. Ed Marshall, (603) 436-6690 emarshall@beaupre.com or Saville Systems John Hart
John Hart (about 1711 or 1713–May 11, 1779), was a signer of the United States Declaration of Independence as a representative of New Jersey. , (781) 270-6500 jhart@savillesys.com |
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