Celanese Chemicals and Clarkston Team to Create Wireless Sales Force.Business Editors DALLAS & DURHAM, N.C.--(BUSINESS WIRE)--Nov. 7, 2000 Celanese Chemicals, a business of Celanese AG (NYSE NYSE See: New York Stock Exchange : CZ) and a leader in the chemical industry, will become one of the first businesses to access information in its SAP system via wireless technology, with the assistance of Clarkston, a high technology and e-Business consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a . Clarkston developed the wireless solution to provide Celanese Chemicals' North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. sales force with dynamic customer information. The sales division is one of the first to access an enterprise system using wireless devices. The new innovative solution combines GadgetSpace, HAHT Commerce, SAP R/3, and the Internet with mobile phones and personal data assistant (PDA (Personal Digital Assistant) A handheld computer for managing contacts, appointments and tasks. It typically includes a name and address database, calendar, to-do list and note taker, which are the functions in a personal information manager (see PIM). ) technologies. The new solution will greatly improve the efficiency of Celanese Chemicals' sales force providing them with immediate access to data which previously may have taken up to four hours to retrieve. With the ability to access real-time information on customer order status, history, and tracking via wireless technology, the sales team expects to significantly improve customer service. "The Clarkston team quickly picked up on the needs of our sales force," commented William Schmitt, director of business enablement for Celanese Chemicals. "Their expertise will provide our company with a new and creative solution to better serve our customers. With this solution, we are putting information in the hands of the people who need it most." "We worked with the Celanese Chemicals team to develop a business to business wireless solution that met their strategic objectives. The company's sales force will have unprecedented access to dynamic information that few companies have," said Pat Kearney, Partner with Clarkston. "Although this engagement used some of the latest wireless technology, it was about creating a business opportunity for Celanese Chemical to enhance their customer relationships and experience." Clarkston had previously implemented the HAHT Commerce e-Scenario solution at Celanese Chemicals to provide order fulfillment Order fulfillment (in BE also: order fulfilment) is in the most general sense the complete process from point of sales inquiry to delivery of a product to the customer. Sometimes Order fulfillment and status information via the Internet. The process was taken one step further by developing one of the first wireless applications that is powered by GadgetSpace's Mobile Mediary to increase the efficiency of the sales force. Based in Dallas, Texas “Dallas” redirects here. For other uses, see Dallas (disambiguation). The City of Dallas (pronounced [ˈdæl.əs] or [ˈdæl. , Celanese Chemicals had 1999 sales of about $2.3 billion and consists of the Acetyls and Chemical Intermediates segments of Celanese AG. Celanese AG (www.celanese.com) is a global chemicals company with leading positions in its key products and world class process technology. The Celanese portfolio consists of five main businesses: Acetyl acetyl /ac·e·tyl/ (as´e-til) (as´e-tel?) (ah-se´til) the monovalent radical CH3COsbond, a combining form of acetic acid. a·ce·tyl n. Products, Intermediates, Acetate Products, Technical Polymers Ticona and Performance Products. Celanese generated sales of around $4.3 billion (excluding discontinued operations Discontinued operations Divisions of a business that have been sold or written off and that no longer are maintained by the business. ) in 1999 and employs about 13,900 people. The company has 32 production plants and six research centers in eight countries mainly in North America, Europe and Asia. Celanese AG shares are listed on the Frankfurt stock exchange Frankfurt Stock Exchange The largest of Germany's eight securities exchanges, operated by Deutsche Borse AS. (stock exchange symbol CZZ CZZ Chazan-Ziv-Zakai Bound ) and on the New York Stock Exchange New York Stock Exchange (NYSE) World's largest marketplace for securities. The exchange began as an informal meeting of 24 men in 1792 on what is now Wall Street in New York City. (symbol CZ). Clarkston is a high-impact team of consulting specialists who provide world-scale solutions for targeted industries, turning tactical engagements into strategic results. The firm specializes in deploying teams of experienced professionals to help clients seize new opportunities by leveraging business and technology solutions. Clarkston provides a full range of services including strategy, implementation, and application support. Through a client partnership approach, the firm collaborates with its clients to articulate a competitive business vision and assemble a high-energy deployment team to build business models with Coherent Speed. For more information, visit the Clarkston Web site at www.clarkstongroup.com . |
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