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Cbeyond and Avaya Announce SIP Trunking Services for Industry-Leading Avaya IP Office Solution.


Combined Solution Provides Business-Quality Voice Calls With Increased Flexibility at a Reduced Cost

ATLANTA & BASKING RIDGE, N.J. -- Cbeyond([R]) (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:CBEY CBEY Center for Business and the Environment at Yale ), today announced that its BeyondVoice[R] with SIPconnect service, an integrated package of local and long distance voice, broadband Internet See broadband.  and mobile services, is interoperable with Avaya's (NYSE NYSE

See: New York Stock Exchange
:AV), IP Office solution, a converged voice and data system. Together, the companies provide small businesses with business-quality voice services, increased flexibility and reduced costs.

Session Initiated Protocol (SIP) is an industry-standard signaling protocol It is a protocol used to identify signaling encapsulation. Signaling is used to identify the state of connection between telephones or VOIP terminals ( IP telephone or PCs or VoWLAN units ). List of signaling protocols:
  • QSIG
  • H.225.0
  • Session Initiation Protocol (SIP)
  • H.
 used to establish communication sessions over a data network - from a simple two-way telephone call to a collaborative, multimedia conference. SIPconnect([R]) is an initiative of the SIP Forum The SIP Forum is a non-profit organization devoted to advancing the adoption of the Session Initiation Protocol (SIP), a signaling protocol for use in initiating, modifying, and terminating an interactive user session that involves multimedia elements such as voice, video, instant  (www.sipforum.org) and a registered certification mark A certification mark on a commercial product indicates five things:
  • The existence of a legal follow-up or product certification agreement between the manufacturer
 of the organization.

"Through our joint commitment to interoperability, Cbeyond and Avaya are able to deliver a comprehensive communications solution for small businesses," said Chris Gatch, chief technology officer for Cbeyond. "We deliver sophisticated communications capabilities and services typically only available to large enterprises at prices that small businesses can afford."

Used by over 100,000 businesses worldwide, Avaya IP Office is a secure, easy-to-use voice and data server that supports up to 360 users.

Unlike many next-generation service providers who use the public Internet to transport voice calls, Cbeyond uses its own private, IP-based managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality  network. As a result, Cbeyond provides business-class voice quality and more than 20 productivity-enhancing applications including BlackBerry([R]), broadband laptop access, web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. , data backup, file-sharing and virtual private networking.

By using Avaya IP Office and Cbeyond's BeyondVoice with SIPconnect, businesses are able to improve voice quality and decrease maintenance costs by connecting to the public network without the need for TDM (Time Division Multiplexing) A technology that transmits multiple signals simultaneously over a single transmission path. Each lower-speed signal is time sliced into one high-speed transmission.  gateways. Companies can also affordably link multiple locations in a single network and share the same communications features and applications companywide. Additionally, new direct dial extensions can be created on demand, eliminating the need for costly Primary Rate Interface (PRI PRI: see Institutional Revolutionary party.


(Primary Rate Interface) An ISDN service that provides 23 64 Kbps B (Bearer) channels and one 64 Kbps D (Data) channel (23B+D), which is equivalent to the 24 channels of a T1 line.
) service and the sometimes lengthy waits involved when new lines are installed.

Two joint Avaya and Cbeyond customers- Twin Peaks Computer Inc. and Spectrum Voice and Data - have already begun to benefit from IP Office and Cbeyond BeyondVoice with SIPconnect service in their own business and now are offering the same capabilities to their clients.

"The main advantage to us is the ability to easily set up our own direct dial numbers," said Scott Pfauth, president of Twin Peaks Computer. "I can set up a new number in two minutes, versus waiting days or weeks for a fixed landline to be installed."

Rich Krumholz, owner of Spectrum Voice and Data agreed and believes that Avaya IP Office and Cbeyond BeyondVoice with SIPconnect will be a winning combination for his customers.

"We're very picky pick·y  
adj. pick·i·er, pick·i·est Informal
Excessively meticulous; fussy.


picky
Adjective

[pickier, pickiest] Brit, Austral & NZ
 about who we choose to represent and wanted a best-in-class solution," Krumholz said. "We found that in Avaya and Cbeyond. We now can offer great benefits to any small-to-midsized business looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 an affordable way to link multiple locations."

Krumholz said companies using SIP trunks can save $2,000 in hardware costs alone by eliminating the T1 card required for a traditional telephony connection. He also said SIP trunking offers small businesses far broader business continuity and disaster recovery options.

"If your T1 trunk is cut, you lose connectivity until a repair can be made," Krumholz said. "With SIP trunking you can build in a backup from the beginning by making plans to automatically route calls to another phone if your connection is lost."

"I think SIP trunking is the future," Krumholz concluded. "There will come a day when most trunks are offered that way, and it's nice to be able to offer a solution now that is in the forefront of that trend."

About Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500[R], use Avaya solutions for IP Telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. , Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.

About Cbeyond

Cbeyond, Inc. (NASDAQ: CBEY) is a leading IP-based managed services provider that delivers integrated packages of communications and IT services to more than 31,000 small businesses throughout the United States. Cbeyond offers more than 20 productivity-enhancing applications including local and long-distance voice, broadband Internet, mobile, BlackBerry[R], broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, file-sharing and virtual private networking. Cbeyond manages these services over a private, 100-percent Voice over Internet Protocol (VoIP) facilities-based network. For more information on Cbeyond, visit www.cbeyond.net.

CBEY-F CBEY-G
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved.

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Publication:Business Wire
Date:Oct 10, 2007
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