Cbeyond Reaches 20,000 Customers and Processes Four Billionth VoIP Minute.ATLANTA -- Cbeyond Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CBEY CBEY Center for Business and the Environment at Yale ), a managed service provider of VoIP communications, reached two important milestones today, installing its 20,000th small business customer and processing the four billionth minute of VoIP traffic since the network went live in early 2001. Cbeyond operates one of the largest fully-managed VoIP networks for delivering integrated local, long-distance and broadband services. Because Cbeyond manages the broadband connection See broadband and wireless broadband. , customers receive the same level of voice quality that traditional telephone companies provide. Many other VoIP companies deliver voice as an application over the public Internet where quality is "best efforts" and highly dependent on the Internet connection. Cbeyond provides small businesses with high-speed Internet See broadband. , local and long-distance phone service, and a variety of managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality that simplify communications for busy entrepreneurs. In addition to basic voice and data services, small business owners rely on Cbeyond for email, data backup and filesharing, fax to email, Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. and more, and only have to deal with one provider, one bill, one online account management tool and one customer support number. The company serves more than 20,000 customers in Atlanta, Chicago, Dallas, Denver and Houston. Its 100 percent, Cisco-based VoIP network has now processed four billion minutes of traffic in service to business customers. "We built our entire business model and service offering to satisfy the communication needs of entrepreneurs," said Jim Geiger, founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Cbeyond. "Our integrated communication packages make it easy for busy entrepreneurs to select the communication services they need, and manage those services quickly and easily--without the need for a dedicated IT staff." That's what attracted Aspen Medical Monitoring, the 20,000th customer. Prior to using Cbeyond, the company had multiple providers for its local phone service, long distance and Internet. "We chose Cbeyond because its integrated package simplifies our service and saves us money--$500 a month at least", said Denise Ery, the owner of Aspen Medical Monitoring. "Before, I had three different providers for local phone, long distance and Internet service. It's much simpler for me to deal with only one provider and receive a consolidated bill. With Cbeyond, I still have all the services I need, including a toll-free number and Web hosting." Cbeyond's laser-like focus on small business has been a cornerstone for its success, as evidenced by the more than 30 percent of new customers each month that are referrals from existing customers and partners. About Cbeyond Cbeyond (NASDAQ: CBEY) is an Atlanta-based managed services provider that delivers integrated packages of voice and broadband services to small businesses in Atlanta, Dallas, Denver, Houston and Chicago. Cbeyond offers core communications services like local and long-distance voice and broadband Internet access Broadband Internet access, often shortened to just "broadband", is high speed Internet access—typically contrasted with dial-up access over modem. Dial-up modems are generally only capable of a maximum bitrate of 56 kbit/s (kilobits per second) and require the full use of a along with enhanced applications, including voicemail, email, Web hosting, data backup, file-sharing, VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. and more. Cbeyond manages these services over a private, 100-percent Voice over Internet Protocol (VoIP) facilities-based network. For more information on Cbeyond, visit www.cbeyond.net. |
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