Cbeyond Extends Deployment of the IP Unity Glenayre(R) Mereon(R) Platform to Integrate Its Mobile and Landline Voice Messaging.Mereon's Unified Messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. Technology Leveraged to Deliver a Unified Messaging Experience to Cbeyond's Fixed and Mobile Users MILPITAS, Calif. -- IP Unity Glenayre Inc., the new leader in delivering carrier-grade messaging and multimedia solutions over IP, TDM (Time Division Multiplexing) A technology that transmits multiple signals simultaneously over a single transmission path. Each lower-speed signal is time sliced into one high-speed transmission. and enterprise networks, today announced that Cbeyond[R] (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :CBEY CBEY Center for Business and the Environment at Yale ), a managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality provider to small businesses, extended its deployment of the IP Unity Glenayre Mereon 6000 Media Server to integrate its mobile and landline voicemail. Cbeyond also leveraged the IP Unity Glenayre Mereon Unified Messaging technology to enable its customers to send voicemails to their email inbox. Cbeyond is a leading IP-based managed services provider that delivers integrated packages of local and long-distance voice along with mobile and broadband Internet See broadband. services to more than 27,000 small businesses. With the company's new Integrated Voicemail service, its customers save time by managing all of their messages from one single voicemail box, regardless of which phone line was called - mobile or landline. "Our Integrated Voicemail solution is a natural extension of Cbeyond's growing portfolio of managed services for our small businesses customers," stated Chris Gatch, chief technology officer for Cbeyond. "We are pleased to deliver this offering based on the capabilities of IP Unity Glenayre's Mereon system and applications." Other Integrated Voicemail features include unified messaging, zero-out for assistance, and real-time message notification. The unified messaging feature allows Cbeyond customers to listen to voice messages on their computer, and to file, save, forward and back-up their important messages. With its zero-out feature, customers can allow callers to exit voicemail, instead of leaving a message, by dialing zero to receive immediate assistance. Additionally, with real-time, customizable message notification options, customers can receive an email, text message (SMS (1) (Storage Management System) Software used to routinely back up and archive files. See HSM. (2) (Systems Management Server) Systems management software from Microsoft that runs on Windows NT Server. ) and/or IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. phone notification to their mobile phone when a voicemail has been left on their landline extension, ending the need to frequently call their office voicemail to check for messages. "IP Unity Glenayre is thrilled to see Cbeyond continue its leadership of the managed services market with this offering," stated Arun Sobti, Chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of IP Unity Glenayre. "Cbeyond knows its customers extremely well, and has established a powerful track record of value and innovation for its customers, as well as very strong customer service. This integrated service offering is the latest example of how Cbeyond delivers a differentiated and well-featured, but user-friendly service to users ready for more than what the market offers. We are proud to be part of Cbeyond's award-winning service delivery network." About IP Unity Glenayre IP Unity Glenayre is the leader in delivering carrier-grade messaging and multimedia solutions over IP, TDM and enterprise networks. The company's unified communications framework brings together messaging services and rich media distribution to users across disparate networks and devices. IP Unity Glenayre offers one of the industry's broadest portfolios of applications, including voicemail, unified messaging, conferencing, SMS, MMS (Multimedia Messaging Service) An enhanced transmission service that enables graphics, video clips and sound files to be transmitted via cellphones. Developed as part of the 3GPP project, MMS phones are generally backward compatible with SMS and EMS. , text to speech, speech recognition, fax, IVR voice portal, color ringback tones, prepaid billing, video portal, video conferencing, videomail and video gaming, all built using open standards based technologies such as VoiceXML. IP Unity Glenayre's comprehensive multiservice solutions are deployed globally, over best-of-breed media servers and application servers and across traditional and all-IP broadband wireless, wireline and FMC See fixed mobile convergence. networks. For more information, go to www.ipunity-glenayre.com. IP Unity Glenayre, Mereon, Versera and the IP Unity Glenayre logo are registered trademarks of IP Unity Glenayre, Inc |
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