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Cbeyond's New Innovative Voicemail Service Merges Mobile and Landline Voice Messaging into One Easy-to-Access Voicemail Box.


Additional Unified Messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments.  Feature Allows Small Businesses To Listen, Manage, and Store Voice Messages via Email

ATLANTA -- Cbeyond, Inc., (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: CBEY CBEY Center for Business and the Environment at Yale ) a managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality  provider to small businesses and a leader in Voice over Internet Protocol (VoIP), today announced its new Integrated Voicemail service, which merges the company's mobile and landline voice messaging into one easy-to-access voicemail box. This new service includes a unified messaging feature, which allows customers to access and manage their voice messages from their email inbox.

Cbeyond offers more than 20 software-based applications to its customer base of more than 27,000 small businesses. Its core package BeyondVoice[TM] is an integrated package of voice, mobile and broadband Internet services. With the company's new Integrated Voicemail service, Cbeyond's customers save time by managing all of their messages from one single voicemail box, regardless of which phone line was called - mobile or landline.

"Our entrepreneurial customers are always looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 ways to run their business more efficiently," said Brent Cobb, vice president of product management and general manager of mobile. "With our new Integrated Voicemail service, our customers save time because they have only one voicemail box to check and manage."

Other voicemail features include unified messaging, zero-out for assistance, and real-time message notification. The unified messaging feature allows Cbeyond customers to listen to voice messages on their computer, and to file, save, forward and back-up their important messages. With its zero-out feature, customers can allow callers to exit voicemail, instead of leaving a message, by dialing zero to receive immediate assistance. Additionally, with real-time, customizable message notification options, customers can receive an email, text message (SMS (1) (Storage Management System) Software used to routinely back up and archive files. See HSM.

(2) (Systems Management Server) Systems management software from Microsoft that runs on Windows NT Server.
) and/or IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  phone notification to their mobile phone when a voicemail has been left on their landline extension, ending the need to frequently call their office voicemail to check for messages.

"This service gives our customers the peace of mind and convenience of knowing whenever a new voicemail has been delivered," concluded Cobb. "Accessing messages is simple. Customers just click on their notification message to call their voicemail from their mobile phone."

Cbeyond's Integrated Voicemail service is now included in the company's base package. Customers can take advantage of the enhanced service features without incurring any additional hardware, software, or on-going maintenance expenses.

About Cbeyond

Cbeyond (NASDAQ: CBEY) is a managed services provider that delivers integrated packages of voice, mobile and broadband services to small businesses in Atlanta, Chicago, Dallas, Denver, Houston, Los Angeles and San Diego. Cbeyond offers core communications services such as local and long distance voice, mobile and broadband Internet access Broadband Internet access, often shortened to just "broadband", is high speed Internet access—typically contrasted with dial-up access over modem.

Dial-up modems are generally only capable of a maximum bitrate of 56 kbit/s (kilobits per second) and require the full use of a
 along with enhanced applications, including voicemail, email, Web hosting, data backup, file-sharing, VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks.  and more. Cbeyond manages these services over a private, 100-percent Voice over Internet Protocol (VoIP) facilities-based network. For more information on Cbeyond, visit www.cbeyond.net.

CBEY-F CBEY-G
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Publication:Business Wire
Date:Jan 24, 2007
Words:466
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