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Catalyst Telecom Unveils DealerLink Program.


Business Editors/High Tech Writers

GREENVILLE, S.C.--(BUSINESS WIRE)--March 21, 2000

Online service will link up Lucent dealers from around the country

Catalyst Telecom, a leading value-added distributor of business telephone and computer telephony See CTI, VoIP and IP telephony.

Computer Telephony - Computer Telephone Integration
 equipment, recently unveiled DealerLink, a free online service designed to help Lucent dealers get in touch with one another for service and support.

The program is available on the Internet at http://www.catalysttelecom.com/dealerlink . Catalyst Telecom is a division of specialty technology distributor ScanSource, Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: SCSC SCSC State Civil Service Commission
SCSC Schedule Control Systems Criteria
SCSC Software Council of Southern California
SCSC Surface Combat Systems Center (formerly ACSC; Wallops Island, VA)
SCSC Santa Clara Swim Club
).

DealerLink is designed to be a resource for Lucent dealers who need to locate other Catalyst Lucent dealers across the country for assistance. For instance, if a dealer closes a sale, but doesn't have experience in a particular part of the install, isn't authorized au·thor·ize  
tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es
1. To grant authority or power to.

2. To give permission for; sanction:
 on a certain system or has customers that are out of their geographic reach, they can contact a dealer in the DealerLink network for help. Dealers can also use DealerLink to post an outline of their own strengths so that other dealers can contact them.

Dale Jerse of Laketec Communications says DealerLink is valuable resource for Lucent dealers like Laketec. "DealerLink helps us better serve our customers across the country," Jerse said. "Within two days after we signed up for the program, we had already contacted several dealers for help with work outside our coverage area."

John Black, President of Catalyst Telecom, added, "Sometimes our Lucent customers need the kind of help that can only come from another Lucent authorized dealer. DealerLink gives our reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers.  customers instant access to their peers across the country, who can provide valuable insight and expertise. It's an easy way for Lucent dealers to stay in touch, and it's part of our commitment to making it easy for value-added resellers A value-added reseller (VAR) is a company that adds some feature(s) to an existing product(s), then resells it (usually to end-users) as an integrated product or complete "turn-key" solution.  to thrive in the telecommunications industry."

Catalyst Telecom, a division of international specialty technology distributor ScanSource, Inc. (NASDAQ: SCSC), is a leading distributor of business telephone and computer telephony products. Serving only the value added reseller See VAR.

(company) value added reseller - (VAR, or "value added retailer") A company which sells something (e.g. computers) made by another company (an OEM) with extra components added (e.g. specialist software).
 (VAR), Catalyst Telecom is committed to growing the business telephone and computer telephony markets by strengthening and enlarging ENLARGING. Extending or making more comprehensive; as an enlarging statute, which is one extending the common law.  the VAR channel. Catalyst Telecom's commitment to VARs includes offering a broad product selection, competitive pricing, online ordering and configuration tools, fast delivery, technical support, sales training, system integration and customer financing. For more information, contact Catalyst Telecom, Inc. at 6 Logue Court, Greenville, SC, 29615; via the World Wide Web at http://www.catalysttelecom.com; or through our toll-free sales telephone number at 800-261-0247.
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Publication:Business Wire
Geographic Code:1USA
Date:Mar 21, 2000
Words:413
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