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Carrier Access Selects VITAL Network Services as Support Partner.


Business Editors

BOULDER, Colo.--(BUSINESS WIRE)--April 24, 2000

Alliance Allows Carrier Access to Expand Service Levels and

Capabilities for Customers, Channel Partners

Carrier Access Corporation (Nasdaq:CACS CACS Center for Advanced Computer Studies
CACS Computer Audit, Control and Security
CACS Carrier Access Corporation (stock symbol)
CACs Criteria Air Contaminants
CACS Center for Alaskan Coastal Studies
CACS Coronary Artery Calcium Scoring
), a leading provider of broadband digital network equipment solutions, announced today that it has selected VITAL Network Services (www.vital-ns.com), a global leader in service and support for converging networks, to further broaden the wide range of network support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  Carrier Access currently offers its customers and channel partners.

"Our service provider customers differentiate themselves in this highly competitive marketplace with the quality and reliability of the voice, data and Internet services they offer," said Ralph Tavino, director of customer support for Carrier Access. "We chose to partner with VITAL because they are one of the few support organizations with a proven track record in handling difficult interoperability issues that can emerge in networks based on converging technology. This partnership enables us to extend our high standard of service and support to include large-scale installation and maintenance."

VITAL will bring a wide range of expertise to Carrier Access customers and channel partners in the areas of planning, installation, maintenance, performance improvement, and monitoring of equipment and networks. VITAL will draw on its broad experience with integrated voice, data, and video networks, as well as its global organization, which now offers support in 60 countries across six continents Six Continents is a large retail PLC in UK which split into Six Continents Retail known as Mitchells and Butlers plc. The hotels and soft drinks business of Six Continents PLC is now known as InterContinental Hotels Group PLC. .

John Woods John Woods may refer to:
  • John Woods (Islamic Scholar), Professor of Iranian and Central Asian History, University of Chicago
  • John Woods (New Zealand) (1849–1934), composer of music for national anthem of New Zealand
, president of VITAL Network Services, added, "Carrier Access delivers solutions that are key to the infrastructure of the new networked economy. Because they offer enhanced functionality across so many different platforms and have a very strong commitment to customer support, they will make full use of our core competency A core competency is something that a firm can do well and that meets the following three conditions specified by Hamel and Prahalad (1990):
  1. It provides customer benefits
  2. It is hard for competitors to imitate
  3. It can be leveraged widely to many products and markets.
 of supporting multi-vendor, multi-technology networks. We look forward to working with Carrier Access and their service provider customers."

"We chose a partner that shares our philosophy of comprehensive network support," said Betty Shubert, vice president of customer assurance for Carrier Access. "VITAL is prepared to service and install the complete line of Carrier Access network solutions being rapidly adopted by an ever-growing customer base."

About VITAL Network Services

VITAL has been supporting converging networks for more than 30 years and is one of the top global support providers, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 industry analyst firm Dataquest. VITAL's expertise spans data, voice and video networks, and products of the leading telecommunications vendors. Its services address the full life cycle of network operations, including planning, staging, maintaining, monitoring, and optimizing performance. Customers are private network operators, network equipment manufacturers, resellers, telcos, CLECs and ISPs. VITAL coordinates operations in more than 60 countries across 6 continents from its world headquarters in Naugatuck, Connecticut, USA. VITAL Network Services LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
 is a wholly-owned subsidiary of General DataComm Industries, Inc. (NYSE NYSE

See: New York Stock Exchange
:GDC GDC Game Developers Conference
GDC General Dental Council
GDC Gouvernement du Canada
GDC Georgia Department of Corrections
GDC Global Data Center
GDC Guglielmi Detachable Coil
GDC Global Development Center
GDC Institute for Genetic Disease Control in Animals
). For more information about VITAL, please call 888-248-4825 or visit www.vital-ns.com.

About Carrier Access Corporation

Carrier Access Corporation, CACS, is a leading provider of broadband digital access equipment solutions to communications carriers, including competitive local exchange carriers, incumbent local exchange carriers, independent operating companies, Internet service providers Internet service provider (ISP)

Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password.
, and wireless carriers. Carrier Access products are used in the digital last mile for the provisioning of enhanced voice and high-speed data services by carriers to businesses, government and enterprise end users. Carrier Access Corporation's Access Bank(R), Access Navigator(TM) and Wide Bank(R) family products are connected to T1, HDSL See DSL.

HDSL - High bit-rate Digital Subscriber Line
, digital radio, T3 and optical access and transport networks. Additional information about Carrier Access and its products can be found at www.carrieraccess.com.

Access Bank(R), Access Navigator(TM), and Wide Bank(R) are registered trademarks of Carrier Access Corporation. All other trademarks are the property of their respective companies.
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 24, 2000
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