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Carreker Corporation and Majesco Software Launch Carretek LLC For Offshore Outsourcing of Banking Processes and IT Services.


Business Editors/High-Tech Writers

DALLAS--(BUSINESS WIRE)--May 1, 2003

New Company to Improve Banks' Payment Processing Costs,

Productivity, and Quality

Carreker Corporation (Nasdaq: CANIE), a leading provider of technology and consulting solutions for the financial industry, and Majesco Software Inc., a subsidiary of Mastek Limited (National Stock Exchange, India: MASTEK), a leading global outsourcing company, today announced the formation of a new company, Carretek LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
. The new entity will enable financial institutions and their processors to realize the benefits of business processing outsourcing (BPO BPO Business Process Outsourcing
BPO Benevolent & Protective Order (of Elks of the USA)
BPO Benzoyl Peroxide
BPO Business Process Optimization
BPO Broker Price Opinions
BPO Buffalo Philharmonic Orchestra
) and offshore IT: cost savings, productivity and quality. Carreker owns 51 percent of Carretek; Majesco owns 49 percent.

Carretek will initially focus on payments-related business processes and IT services such as custom software development and application management. Within this area of expertise, the Carretek offering will include a flexible array of offshore outsourcing Offshore outsourcing is the practice of hiring an external organization to perform some business functions in a country other than the one where the product or service will be sold or consumed.  services to financial institutions, including:

-- global sourcing strategy development services (consulting,

methodology, and tools) to help banks understand their

offshore outsourcing opportunity and optimal decisions;

-- outsourcing of selected payment processes to India through a

range of business models to suit different banks' needs; and,

-- application development and support.

Carretek will draw on Carreker's expertise in payments systems and associated business processes to help banks rationalize the business case for transitioning some of these processes to cost-efficient offshore locations and improving banks' return on investments in payments technologies. Carreker's image-related technologies, already in place at many large U.S. banks, will enable such transitioning and leverage the banks' previous investment in these systems.

By outsourcing selected processes to state-of-the-art facilities in Mumbai, India, Carretek expects to reduce banks' net costs for outsourced payment processes by 35 to 40 percent, in addition to improving the productivity and quality of the processes.

Subhash Mukerji, president of Carretek and managing director of Carreker Corporation, said, "Our offerings are not intended to compete with onshore outsourcers, but to assist those who seek the benefits of offshoring
Offshore may refer to oil and natural gas production at sea; see oil platform.


Offshoring describes the relocation of business processes from one country to another.
 and need a partner who understands financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 operations and can help them access global offshore resources. Our research shows that U.S. banks, facing a decline in check volumes, will need to reduce related costs by $1.85 billion over the next four years just to maintain current per item costs. To achieve this level of savings, they must consider offshore processing options and invest in the enabling technology, initially for the savings but ultimately to streamline and improve these processes."

He added, "We found that Mastek shares our values, particularly in their full commitment to client satisfaction, which has enabled them to compile an enviable track record in quality offshore services to financial institutions and FORTUNE 500 companies, supported by excellent IT credentials."

Ketan Mehta, member of the Mastek Board in charge of strategic alliances, said, "Through Carretek, we aim to do for banks' back offices and IT departments what Mastek has independently been doing for FORTUNE 500 companies for more than 20 years: offering them a cheaper, faster, and higher quality development, management and support option for some of their IT applications, in an entirely transparent, low-risk environment. As in the past, we expect to be successful because our reputation as an employer and the relative economics of the geographies in which we operate give us access to a large pool of highly skilled, highly motivated, highly rewarded employees who nevertheless earn a fraction of what U.S. banks currently pay for equivalent levels of skill and productivity."

Atul Vohra, president of Majesco Software, Mastek's wholly owned U.S. subsidiary said, "There's a qualitative difference between outsourcing applications development and outsourcing business processes, such as payments. For the latter, it is critical to have deep content knowledge in the processes being transitioned so that the outsourcer can continuously transform and improve the processes in line with changing market conditions. We chose Carreker as our partner because of their expertise, and because they have a market leading position in many of the technologies that permit payment processing work to be performed offshore while reducing the cost of mitigating fraud and the incidence of fraud itself. This all adds up to significant value for our banking clients."

Ashank Desai, chairman and managing director, Mastek Limited, said, "The association with Carreker is in line with our strategy to focus on the banking sector, which is one of the heaviest users of IT and BPO. This venture also reinforces our belief in win-win approaches to alliances. Mastek's best-in-class BPO offshore capability and expertise in IT offshore outsourcing along with Carreker's domain expertise in the banking sector will provide unique leverage to Carretek's customers."

J. D. (Denny) Carreker, chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Carreker Corporation, said, "Carretek is a key business in our strategy to be the premier provider of payments solutions to financial institutions. Our offering is timely. Over the next five years, the Years, The

the seven decades of Eleanor Pargiter’s life. [Br. Lit.: Benét, 1109]

See : Time
 top 100 global financial institutions expect to offshore more than $356 billion of operating processes, capturing savings in the range of 39 percent, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Deloitte Research. India is expected to get the lion's share of this business."

"As for our shareholders," Carreker added, "The offshore-centric BPO outsourcing model is in a rapid growth mode in a large market with no dominant player, where the deep expertise of our two companies will let us carve out a highly defensible de·fen·si·ble  
adj.
Capable of being defended, protected, or justified: defensible arguments.



de·fen
 position within our primary customer base. This model will also provide us with opportunities to leverage our strengths in targeted IT services areas. It provides for early revenue visibility, recurring revenues, and sustained cross-sell opportunities."

Carreker also plans to leverage Carretek to expand production capacity of its critical software product development operations. John Carreker, president of Carreker's Global Payments Technologies Division, said, "Carretek's complimentary IT skills will enable us to quickly expand our capacity to meet growing customer demands for high-quality, personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 solutions and accelerated ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).  timetables." The initial plan is to leverage Carretek's IT skills on targeted software enhancement and custom development opportunities.

About Carreker Corporation

Carreker Corporation improves earnings for financial institutions around the world. The Company's integrated consulting and software solutions are designed to increase clients' revenues and reduce their expenses, while improving security and increasing the value of their customer relationships. Carreker provides products and services to more than 250 clients in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Canada, the United Kingdom, Ireland, continental Europe Continental Europe, also referred to as mainland Europe or simply the Continent, is the continent of Europe, explicitly excluding European islands and, at times, peninsulas. , Australia, New Zealand New Zealand (zē`lənd), island country (2005 est. pop. 4,035,000), 104,454 sq mi (270,534 sq km), in the S Pacific Ocean, over 1,000 mi (1,600 km) SE of Australia. The capital is Wellington; the largest city and leading port is Auckland. , and South Africa South Africa, Afrikaans Suid-Afrika, officially Republic of South Africa, republic (2005 est. pop. 44,344,000), 471,442 sq mi (1,221,037 sq km), S Africa. . Clients include the full range of community, regional and large banks, among them more than 75 of the largest 100 banks in the United States. Headquartered in Dallas, Texas “Dallas” redirects here. For other uses, see Dallas (disambiguation).
The City of Dallas (pronounced [ˈdæl.əs] or [ˈdæl.
 since 1978, Carreker Corporation also has offices located around the world including London, Toronto, and Sydney. For more information, visit www.carreker.com. For additional information, read the Carretek business overview paper: Everyone's Back Office is Someone Else's Front Office: a Carretek Perspective on Offshoring of Back Office Business Processes or attend the Carretek Forum for Offshore Outsourcing of Payment Processes on May 15-16, 2003 in Dallas, Texas.

About Mastek

Mastek Limited, a publicly held, global IT solutions company, has over 7,000 person-years of experience, achieved through execution of more than 700 projects worldwide. The company employs over 1,700 people worldwide and is ISO (1) See ISO speed.

(2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI.
 9001, SEI CMM SEI CMM Software Engineering Institute Capability Maturity Model  Level 5 and P-CMM P-CMM People Capability Maturity Model (Software Engineering Institute)
P-CMM Personnel Capability Maturity Model
 Level 3 assessed. Established in 1982, Mastek is today providing software solutions to Fortune 1000 companies. Forbes named Mastek one of its '200 Best Small Companies in the World' for 2002. For more information, visit http://www.mastek.com.

Carreker Forward Looking Statement

Except for historical information, the statements in this release, including statements regarding the Company's restatement Restatement

A revision in a company's earlier financial statements.

Notes:
The need for restating financial figures can result from fraud, misrepresentation, or a simple clerical error.
 of its financial statements, the timing of its SEC filings and the Company's continued listing on Nasdaq, are forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 within the meaning of the federal securities laws. These statements are subject to numerous risks and uncertainties that could cause actual results to differ materially, including but not limited to the risks and uncertainties associated with the restatement (which could include material changes in the Company's financial statements, and volatility in the Company's common stock price) and related litigation An action brought in court to enforce a particular right. The act or process of bringing a lawsuit in and of itself; a judicial contest; any dispute.

When a person begins a civil lawsuit, the person enters into a process called litigation.
, as well as the risks and uncertainties arising out of economic, competitive, governmental and technological factors affecting the Company's operations, markets, services, products and prices. For further information concerning certain of these risks and uncertainties, see under the caption "Business - Risk Factors" in the Company's most recent Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 for the year ended January 31, 2003. We assume no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required by law.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:9INDI
Date:May 1, 2003
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