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Browse Carlivati, Peter

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Title Type Date Words
Six Sigma: a new path to perfection: there's buzz today about how the large, national banks are using a methodology called "Six Sigma" to improve such functions as operations and customer service. What exactly is this new approach? And what are its implications for bank marketing? Apr 1, 2007 2450
Training test. (Feature). May 1, 2002 1909

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