CaritaSoft is the New Name of PrimeOne Solutions.Business Editors and High-Tech high-tech also hi-tech adj. Informal Of, relating to, or resembling high technology. high-tech Adjective same as hi-tech Adj. 1. Writers AUSTIN, Texas--(BUSINESS WIRE)--May 1, 2000 Company's "Customer Value Management" software supports broadband service See broadband and broadband service provider. provider's need to increase revenue and gross margin per subscriber CaritaSoft Inc. ( www.caritasoft.com ) today announced that it has changed its name from PrimeOne Solutions. The Austin-based company has developed the first software solution specifically designed to generate value for broadband broadband Term describing the radiation from a source that produces a broad, continuous spectrum of frequencies (contrasted with a laser, which produces a single frequency or very narrow range of frequencies). customers in video, data, voice, utility and other subscriber-based industries, and the name change better reflects the product suite. "CaritaSoft's products are all about identifying a provider's most valuable customers and prospects and increasing the value of those relationships and their whole customer base," said Michael D'Eath, president and chief executive officer. "Subscribers are demanding more personal service and better value from their service providers, and CaritaSoft is the first company to step forward and help businesses respond to that challenge." The integrated CaritaSoft CVM Suite(tm) of products for the first time enables providers of converged broadband services to increase the value of their subscriber base by: --providing a single-view --reducing customer churn of the customer --automating closed loop --reducing customer acquisition costs marketing campaigns --delivering real-time --integrating billing and all business reports databases --segmenting customers/prospects --planning capital expansions by lifetime value for new services CaritaSoft's roots began in the mid- mid- pref. Middle: midbrain. 1990s, when Pacific Bell/Pacific Bell Video Services developed a software solution to identify customer value, manage customer care and automate To turn a set of manual steps into an operation that goes by itself. See automation. business processes. The software went into production in 1996 and was acquired by CaritaSoft in 1999 to capitalize on Cap´i`tal`ize on` v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>. the many opportunities in Customer Value Management. About CaritaSoft Inc. CaritaSoft is the leading provider of customer value management solutions to broadband service providers An ISP, telephone company, cable company or other carrier that offers high-speed communications to homes and businesses, typically for Internet access. Cable modems, DSL and T1 lines are the common technologies. See broadband, cable modem, DSL and T1. , including video, data, voice, security and utilities. Its solutions help broadband service providers compete aggressively, meet rising customer expectations, sell new products, integrate their customer/prospect information and increase revenue and gross margin. CaritaSoft is based in Austin, Texas, with research & development in the San Francisco Bay area “Bay Area” redirects here. For other uses, see Bay Area (disambiguation). The San Francisco Bay Area, colloquially known as the Bay Area or The Bay . For more complete information, refer to the company's Web site at www.caritasoft.com. |
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