Caredata.com Releases First National Survey of Consumer Satisfaction With Pharmacies; Highest Rated Pharmacies in U.S. Announced.ATLANTA--(BW HealthWire)--June 8, 1999-- Caredata.com (Nasdaq/NM:MDMD MDMD Mobile Data Mini Directories MDMD Molecular Dynamics of Mental Disorders (laboratory) ) today announced that CareData Reports, its leading healthcare consumer research organization, has published the results of its new survey evaluating customer satisfaction with retail pharmacies This article is a list of major pharmacies (also known as chemists and drugstores) by country. Australia Pharmacies in Australia are mostly independently-owned by pharmacists, often operated as franchises of retail brands offered by the three major across the U.S. The CareData Retail Pharmacy pharmacy, art of compounding and dispensing drugs and medication. The term is also applied to an establishment used for such purposes. Until modern times medication was prepared and dispensed by the physician himself. In the 18th cent. Customer Survey is the largest and most comprehensive pharmacy study ever conducted, with 20,066 pharmacy customers surveyed on 225 issues. The survey found that among those who had filled prescriptions in the past year, 95% filled prescriptions at pharmacies, 21% used mail service pharmacies, and 16% used both. The type of pharmacy used most often was chain drug stores (54%), followed by supermarkets (15%), independents (12%), and mass merchandisers (11%). Among national chain and mail service pharmacies, the following had the highest overall satisfaction ratings: -0- Type of Pharmacy Highest Rated National Pharmacy/a ---------------- --------------------------------- All Types of Retail Pharmacy Chains Kroger (NYSE:KM) Chain Drug Store Walgreens (NYSE:WAG) Supermarket Pharmacy Kroger (NYSE:KR) Mass Merchandiser Pharmacy Kmart (NYSE:KM) Mail Service Pharmacy Merck-Medco (NYSE:MRK) a/A listing of pharmacies evaluated in each category and in six regional U.S. markets is available at http://caredatareports.com/pharmacy Other key findings included: -- The leading reasons for consumers choosing a pharmacy were location and acceptance of their insurance. However, the leading reasons for being satisfied with a pharmacy and wanting to come back were courteousness cour·te·ous adj. Characterized by gracious consideration toward others. See Synonyms at polite. [Middle English corteis, courtly, from Old French, from cort, court; see of the staff and ease of getting prescriptions refilled. -- Twenty-four percent of customers indicated that their pharmacist pharmacist /phar·ma·cist/ (fahr´mah-sist) one who is licensed to prepare and sell or dispense drugs and compounds, and to make up prescriptions. phar·ma·cist n. suggested changing their drug to something other than that which was written by their doctor. This varied from a high of 28% in the Northwest/Mountain states to a low of 20% in the Northeast/North Central states. -- The reasons for making prescription substitutions also varied regionally. For example, "prescription not covered not covered Health care adjective Referring to a procedure, test or other health service to which a policy holder or insurance beneficiary is not entitled under the terms of the policy or payment system–eg, Medicare. Cf Covered. by drug plan," was cited more often in the Western states - where substitutions with other brands were also at the highest level (21% of substitutions). -- Certain types of prescriptions were filled more often at specific pharmacies. Independent pharmacy An independent pharmacy is a retail pharmacy that is not directly affiliated with any chain pharmacy, such as CVS/pharmacy, Walgreens or Eckerd. However, owners of independent pharmacies will often form alliances with other independents and use their power in numbers to bargain for users, for example, were more likely to fill prescriptions for reflux/ulcer medications, while those using supermarket pharmacies filled more allergy allergy, hypersensitive reaction of the body tissues of certain individuals to certain substances that, in similar amounts and circumstances, are innocuous to other persons. Allergens, or allergy-causing substances, can be airborne substances (e.g. prescriptions. "Pharmacy has entered an era where consumers face many new choices about where to fill prescriptions, as well as how to fill prescriptions," noted Jim Wilson There are a number of notable people named Jim Wilson. These include:
Findings from the 1999 CareData Retail Pharmacy Customer Survey are available in the reports described below, each providing findings on the 225 issues covered in the Survey: -- National Retail Pharmacy Report - profiles and compares each specific national chain and provides national averages by type of pharmacy -- National Mail Service Pharmacy Report - profiles and compares each specific mail service provider and provides national averages -- Regional Pharmacy Reports - six separate reports profiling and comparing the leading retail chains in the following areas of the U.S.: Gulf, Midwest/Southwest, Northeast/North Central, Northwest/Mountain, Southeast, and West. Also provide regional averages by type of pharmacy. For more information about the reports, contact Jim Wilson at 215/862-4581 or visit www.caredatareports.com. CareData Reports is a leading healthcare consumer research company based in White Plains, New York For other places with the same name, see White Plains (disambiguation). White Plains is a city in south-central Westchester County, New York, about 4 miles (6 km) east of the Hudson River and . Since 1994, it has conducted independent surveys of consumer satisfaction with healthcare services and products, including health plans, pharmacy benefit plans, medical groups, dental dental /den·tal/ (den´t'l) pertaining to a tooth or teeth. den·tal adj. 1. Of, relating to, or for the teeth. 2. Of, relating to, or intended for dentistry. providers, vision providers, pharmacy chains, and both pharmaceutical and diagnostic products. It is a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of Caredata.com, a leading provider of healthcare intelligence that drives decision-making decision-making, n the process of coming to a conclusion or making a judgment. decision-making, evidence-based, n a type of informal decision-making that combines clinical expertise, patient concerns, and evidence gathered from among businesses and consumers. Copyright CareData Reports, Inc., 1999. All rights reserved. Information from this release may be republished by news organizations but may not be republished, nor used for any promotional or advertising purposes, by others without prior written consent of CareData Reports, Inc. |
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