Cardservice International Merchants View Monthly Statements Online.Business Editors MOORPARK, Calif.--(BUSINESS WIRE)--Nov. 13, 2001 Cardservice International has created a dedicated Web site -- called Mymerchantoffice.com -- to provide its merchants with easy and fast access to their merchant account information. By logging on to Mymerchantoffice.com, merchants can obtain such information as transaction activity, retrieval information, chargeback Chargeback The charge a credit card merchant pays to a customer after the customer successfully disputes an item on his or her credit card statement. Notes: Customers dispute charges to their credit card usually when goods or services are not delivered within the activity and monthly statements. This online site will complement Cardservice International's existing customer service options. In addition to this dedicated Web site, Cardservice merchants can speak to a customer service representative 24 hours a day, 7 days a week, in 140 languages and dialects, can submit questions via e-mail and can access and retrieve deposit information through our interactive voice response system. "Cardservice International developed this dedicated merchant site, Mymerchantoffice.com, based on merchant feedback and input," said Cardservice International's Chief Operating Officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. Tim Miller. "It provides our merchants with full online access to their merchant account statements, and it is another example of Cardservice International's credit card processing industry leadership." Cardservice merchants will be notified through a statement insert, which details the Mymerchantoffice.com site benefits. The insert invites merchants to log on and take a tour of the Web site. Once merchants enroll, they can view the online tutorial An instructional book or program that takes the user through a prescribed sequence of steps in order to learn a product. Contrast with documentation, which, although instructional, tends to group features and functions by category. See tutorials in this publication. to familiarize themselves with the site's format and functions. About Cardservice International Inc. Headquartered in Moorpark, Cardservice International provides a wide range of noncash transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. options to local, regional and national traditional and Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the businesses. With more than 125 million transactions annually -- from point-of-sale credit card processing to e-commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers. solutions -- Cardservice International is recognized as a leader in electronic commerce and payment services. Established in 1988, the company processes every type of electronic payment method, including credit, debit A monetary amount that is subtracted from an account balance. A debit from one account is a credit to another. See credit. , electronic benefits transfer and electronic checks. In addition, Cardservice offers popular point-of-sale hardware and software for brick-and-mortar and Internet payment acceptance. To prevent and monitor fraudulent The description of a willful act commenced with the Specific Intent to deceive or cheat, in order to cause some financial detriment to another and to engender personal financial gain. activities, Cardservice International has one of the largest chargeback and loss prevention departments in the industry. Cardservice supports its merchants with customer service 24 hours a day, 7 days a week, in 140 languages and dialects. First Data Corp., a global leader in electronic commerce and payment services, holds a 50 percent equity position with Cardservice. For more information about Cardservice International, visit www.cardservice.com. |
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