Cardiff TELEform to Drive Efficiencies and Customer Retention for Vodafone Group.Business Editors & High-Tech Writers World's Largest Mobile Telecommunications Company See telecom company. to Improve Processing and Management of Application Forms for Customer Retention Program Cardiff Software Ltd., a leading global provider of business process-automation solutions, today announced that Vodafone has selected the Cardiff TELEform(TM) information capture solution to automate the electronic processing of application forms for its customer retention program. This eForms solution will be implemented at Vodafone's Portugal offices by Cardiff Reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. eMethodus, a leading Portuguese eBusiness system integrator. Vodafone will use Cardiff TELEform to automate the data entry of application forms for Clube Viva, its monthly promotional customer retention program. Additionally, the new system will improve the handling and response of customer enquiries by enabling employees to dynamically manage and retrieve forms via a standard Web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. . TELEform will significantly reduce costs by eliminating the manual data entry of forms and by exponentially ex·po·nen·tial adj. 1. Of or relating to an exponent. 2. Mathematics a. Containing, involving, or expressed as an exponent. b. increasing the daily number of forms processed. Based on prior Cardiff TELEform implementations, Vodafone expects to cut processing costs by 80 percent and increase the number of forms processed from 1,500 a day to 5,000 every three hours. "Cardiff's success in the Portuguese market is a direct result of its ability to generate a real return on investment for organizations like Vodafone that serve millions of customers," said Maria Consuelo Ribeiro Cascais, IDMS See CA-IDMS and IDMSX. 1. (language, database) IDMS - A pictorial query language, an extension of Sequel2. ["A Management System for an Integrated Database of Pictures and Alphanumeric Data", G.Y. Tang, Computer Graphics Image Processing 16:270-286 (1981)]. & Workflow director at eMethodus. "In the end, our customers are looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. results, and that is exactly what the TELEform solution delivers." "By automating the process of collecting, verifying and exporting information from our 'Clube Viva' forms, TELEform will enable us to increase productivity by more than 1,500 percent," said Nuno Almeida e Silva sil·va also syl·va n. pl. sil·vas or sil·vae 1. The trees or forests of a region. 2. A written work on the trees or forests of a region. , IT Manager at Vodafone Telecel. "Handling customer enquiries quickly and efficiently is essential to our continued success, and by selecting the Cardiff TELEform solution we can easily raise our level of service and simultaneously reduce our costs." About Vodafone Vodafone is the world's largest mobile telecommunications company with interests in 28 countries across five continents with over 229 million venture customers and over 101 million proportionate pro·por·tion·ate adj. Being in due proportion; proportional. tr.v. pro·por·tion·at·ed, pro·por·tion·at·ing, pro·por·tion·ates To make proportionate. customers worldwide. For further information please visit www.vodafone.com. About eMethodus eMethodus began its activity in 1997, 10 years after the creation of Methodus Group's first company. Today, eMethodus is the Portuguese product distributor for Cardiff Software, Onyx onyx (ŏn`ĭks), variety of cryptocrystalline quartz, differing from agate only in that the bands of which it is composed are parallel and regular. Software, Citrix Systems Citrix Systems' (NASDAQ: CTXS) is an American technology company, based in Fort Lauderdale, Florida, with subsidiary operations in California and Massachusetts, with additional development centers in Australia, India and the UK. , Captaris RightFax, Lexign, eRoom Technologies and ThinPrint. eMethodus has established as its goal to offer the best e-business, networking, document management and workflow solutions to its clients and partners. About Cardiff Ltd. Cardiff's integrated eForm solutions are used by more than 25,000 organizations, including Global 2000 companies, to automate a wide range of business transactions and processes. Cardiff's information capture software TELEform and LiquidOffice, the eForm management system, work together to replace manual processing with automated online systems -- putting information to work more quickly and affordably than ever before. More information on Cardiff eForm Solutions can be found at http://www.europe.cardiff.com. (c)1991-2002 Cardiff Software Inc. All rights reserved. LiquidPDF is a trademark of Cardiff Software Inc. All other trademarks and registered trademarks belong to their respective owners. |
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