Card games.Charter Communications Inc., the struggling Paul Allen-owned cable outfit, is planning a surprise for its 295,000 Los Angeles subscribers. Emulating a promotion that Charter launched in Reno, Nev., the cable company will be giving out gift cards each month that could be worth more than $250 in credit redeemable at area businesses. "Loyalty is difficult to elicit, but our cards basically give Charter's customers a tangible reason to stay with Charter each and every month," said Kirk Nagamine, co-founder and chief executive of Complete Access, the firm that is administrating the card campaign for the cable company. Charter isn't doing it all with giveaways. The "triple play" package--cable TV, phone service and high-speed Internet access--that Time Warner Cable is planning to launch soon as the centerpiece of its L.A. business strategy, has been available for $100 through Charter for months. Charter posted a $355 million loss in the second quarter, and has posted a quarterly profit only twice going back to 1999. Staff reporter Dan Cox can be reached at dcox@labusinessjournal.com or at (323) 549-5225, ext. 230. |
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