Captiva and Cranel Imaging Partner in Software Distribution Agreement; Arrangement Provides Captiva's Solutions to Cranel Imaging's 500 North American Value-Added Resellers.

Business Editors/High-Tech Writers

SAN DIEGO--(BUSINESS WIRE)--May 4, 2004

Captiva Software Corp. (NASDAQ:CPTV), a leading provider of input management solutions, today announced that Cranel Imaging, a leading value-added distributor (VAD) of document imaging products and services, will distribute Captiva's software products, including FormWare(R), InputAccel(R), InputAccel Express(TM), InputAccel for Invoices(TM) and ClaimPack(TM), to its 500-plus value-added resellers (VARs). The arrangement represents Captiva's first North American distribution agreement, and is expected to significantly expand the number of VARs reselling Captiva's solutions.

"We're pleased to offer Captiva's software products to our VARs. We remain dedicated to providing robust, best-of-breed document capture and image processing solutions to our business partners, and Captiva's solutions position us to extend our leadership to previously unfulfilled market segments," said Scott Slack, vice president of marketing at Cranel Imaging. "We look forward to building a strong relationship with Captiva, a renowned leader in the input management space, and further extending our product portfolio with the company's solutions."

"We're excited to partner with a prominent distributor like Cranel Imaging, and look forward to developing a long-term, mutually beneficial relationship with the company," said Howard Dratler, Captiva's executive vice president of Field Operations. "This distribution agreement illustrates our desire to partner with leading document imaging VARs to provide our solutions to a much broader array of customers, including small and medium-sized businesses."

About Cranel Imaging

Cranel Imaging is the nation's leading value-added distributor (VAD) of document imaging products and services. Cranel Imaging is committed to value added resellers, independent software vendors and consultants in helping grow their business. As the industry's most authoritative source on understanding and meeting the unique requirements of their partners, Cranel Imaging offers only the best and most innovative technologies that the marketplace has to offer. The company's portfolio includes a full range of industry specific software applications: document scanners, imaging processing equipment, online storage, optical storage, CD and DVD storage, on- demand publishing and duplication and unsurpassed service through Versitec, the service division of Cranel Inc. For more information on Cranel Imaging and the company's document imaging products and services, visit www.cranelimaging.com.

About Captiva

Captiva Software Corp. is a leading provider of input management solutions. Since 1989, the company's award-winning products have been used to manage business critical information from paper, faxed and electronic forms, documents and transactions into the enterprise in a more accurate, timely and cost-effective manner. These products automate the processing of billions of forms, documents and transactions annually, converting their contents into information that is usable in database, document, content and other information management systems. Captiva's technology serves thousands of users in insurance, financial services, government, business process outsourcing, manufacturing and other markets. For more information, visit www.captivasoftware.com.

InputAccel Express, ClaimPack and InputAccel for Invoices are trademarks, and InputAccel and FormWare are registered trademarks of Captiva Software Corp. All other trademarks or registered trademarks are the property of their respective owners.

This press release may contain forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including, among other things, any projections of earnings, revenues (including where the underlying contract has already been signed), or other financial items; any statements of the plans, strategies, and objectives of management for future operations; any statements concerning proposed new products, services, or developments; any statements regarding future economic conditions or performance; statements of belief and any statement of assumptions underlying any of the foregoing. The risks, uncertainties and assumptions referred to above include, among other things, performance of contracts by customers and partners; employee management issues; the timely development, production and acceptance of products and services and their feature sets; the challenge of managing asset levels, including inventory; the flow of products into third-party distribution channels; and the difficulty of keeping expense growth at modest levels while increasing revenues. Announcements of contract awards should not be interpreted as reflecting revenue in any particular period and may relate to revenue recorded in prior periods. These and other risks and factors that could cause events or our results to differ from those expressed or implied by such forward-looking statements are described in our most recent annual report on Form 10-K and quarterly reports on Form 10-Q, as well as other subsequent filings with the Securities and Exchange Commission. We assume no obligation and do not intend to update these forward-looking statements.