Captiva Enhances Performance of InputAccel.

Business Editors & High-Tech Writers

SAN DIEGO--(BUSINESS WIRE)--Oct. 1, 2002

Captiva Software Corp. (Nasdaq:CPTV), a leading provider of enterprise input management solutions, today announced the release of Service Pack 3 (SP3), the latest package of service options available for use with InputAccel(R), Captiva's premier document capture software solution.

SP3 provides substantially enhanced performance and improved efficiency of InputAccel, and allows users to process more documents in a shorter amount of time and obtain the maximum benefit from their InputAccel system.

Included in this new release are several new features that optimize the speed and performance of InputAccel. Foremost among these is the vastly improved version of the InputAccel Server, which now employs optimized algorithms to significantly increase batch handling. Such upgrades empower existing InputAccel customers to process significantly more documents using their existing server hardware. The new InputAccel Server offers users the ability to:

-- Create document batches up to 160 percent faster

-- Load, unload and delete batches up to 35 percent faster

-- Reduce batch size 50 percent

-- Decrease start up time up to 75 percent

-- Cache more batches in memory at one time

Beta testers of the new InputAccel Server report significantly improved InputAccel performance during their rigorous evaluation processes.

"As a service bureau processing a large number of documents for other clients, we normally work on projects that involve complex workflows with about 30 clients receiving tasks from the server," said Yacine Rahmoun, engineering manager for IKON Office Solutions. "The new InputAccel Server allows us to process more data per batch while reducing the storage required to handle such high volumes. Based on our testing, this new release should significantly improve our productivity."

"As an InputAccel user for almost eight years, and currently scanning and processing over 750,000 pages per day, the InputAccel team has always ensured the reliability and performance of our information capture investment," said Thomas Ketcham, chief technology officer for Imaging Acceptance Corp. "This latest version of the InputAccel server provides a substantial improvement in handling a large number of batches and documents, helping us increase our volume and deliver data to repositories faster than ever."

In addition to improving the InputAccel Server, SP3 also introduces a new version of the open database connectivity (ODBC) export module that supports seamless integration with Oracle 9i. The scan and rescan modules have also been enhanced so that InputAccel's support for the Kodak i800 Series scanners is even more robust.

"We're pleased to offer our InputAccel customers the significantly improved performance provided by SP3," said Dave Sharp, vice president of engineering for Captiva. "We have taken our new server's speed and performance to a level that no other information capture application can match."

InputAccel is a comprehensive, award-winning information capture system that transforms mission-critical data from paper and faxes into business-ready content. InputAccel ensures the integrity of incoming data and converts it into formats usable in back-end systems, including XML, image files and custom transaction formats. By delivering accurate and timely data to enterprise systems, InputAccel creates unparalleled efficiencies and significant return on investment for the many Global 2000 customers the solution serves. The InputAccel platform can also be integrated with FormWare(TM), Captiva's award-winning information capture software that automates data and image capture from paper and electronic forms and documents.

About Captiva Software

Captiva Software Corp. (Nasdaq:CPTV) is a leading provider of enterprise input management software solutions. Since 1989, the company's award-winning products have been used to manage business critical information from paper, faxed and scanned forms and documents, Internet forms and XML data streams into the enterprise in a more accurate, timely and cost-effective manner. These products automate the processing of billions of forms and documents annually, converting their contents into information that is usable in database, document, content and other information management systems. Captiva's technology serves thousands of users in insurance, financial services, government, business process outsourcing, direct marketing and other markets. For more information, visit www.captivasoftware.com.

FormWare and its logo are trademarks, and InputAccel and its logo are registered trademarks of Captiva Software Corp. All other trademarks or registered trademarks are the property of their respective owners.

This press release may contain forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including, among other things, any projections of earnings, revenues (including where the underlying contract has already been signed), or other financial items; any statements of the plans, strategies, and objectives of management for future operations; any statements concerning proposed new products, services, or developments; any statements regarding future economic conditions or performance; statements of belief and any statement of assumptions underlying any of the foregoing. The risks, uncertainties and assumptions referred to above include, among other things, performance of contracts by customers and partners; employee management issues; the timely development, production and acceptance of products and services and their feature sets; the challenge of managing asset levels, including inventory; the flow of products into third-party distribution channels; the difficulty of keeping expense growth at modest levels while increasing revenues. These and other risks and factors that could cause events or our results to differ from those expressed or implied by such forward-looking statements are described in our most recent annual report on Form 10-K and quarterly reports on Form 10-Q, as well as other subsequent filings with the Securities and Exchange Commission. We assume no obligation and do not intend to update these forward-looking statements.