Captiva Captures Its 66 Billionth Customer Document.

Business Editors/High-Tech Writers

AIIM 2004

BOOTH #1301

NEW YORK--(BUSINESS WIRE)--March 8, 2004

Customers Successfully Reducing Costs, Improving Information

Quality and Accelerating Business Processes with Captiva's Input

Management Solutions

Captiva Software Corp. (NASDAQ: CPTV), a leading provider of input management solutions, today announced that its flagship input management software, InputAccel(R) and FormWare(R), has captured its 66 billionth document for the company's ever growing customer base, which numbers more than a thousand. The 66 billion figure represents 11 pages for every person on Earth, nearly 235 documents for each person in the United States and 4.9 million documents for each person who attended the AIIM 2003 Conference & Exposition.

"Every day, our customers capture and process more than 85 million documents and forms with InputAccel and FormWare. This tremendous quantity of documents speaks volumes, so to speak, about the success our customers have had in reducing operational costs, improving information quality and accelerating business processes with our input management solutions," said Captiva President & CEO, Reynolds C. Bish. "Since Captiva's founding in 1989, it has been our goal to relieve organizations from the costly, slow and burdensome task of capturing and processing incoming documents and forms. This number is proof that companies turn to our input management solutions to automate the capture, processing and delivery of business-critical information into their enterprises."

To determine the 66 billion-document figure, Captiva collected the license records of each InputAccel server module, and every FormWare and ClaimPack scan module licensed to its customers. The document volume was then determined for each module and server. This amount was then multiplied by the number of years the customer has used the software. The amounts were then added together for the final total, which excludes demonstration systems and evaluation copies, as well as the untold billions of documents touched via the products of Pixel Translations, a division of Captiva, including its ISIS(R) scanner driver and PixTools(TM) development toolkits for imaging applications. The number furthermore does not reflect the electronic medical claims processed with the help of products from Context, the recently acquired company that is now a division of Captiva.

InputAccel transforms mission-critical data from paper and faxes into business-ready content. FormWare manages business-critical information from forms, documents and electronic data streams into enterprise systems. Built on the FormWare platform, ClaimPack automates data and image capture from complex paper and electronic HCFA and UB92 claim forms. By delivering accurate, timely and usable data, Captiva's solutions offer users reduced operational costs, improved information quality and accelerated business processes.

Captiva will demonstrate its complete line of input management solutions at its booth (#1301) at the 2004 AIIM Conference & Exposition, taking place at New York City's Javits Center today through March 10. For more information about Captiva's solutions, go to www.captivasoftware.com/products/.

About Captiva

Captiva Software Corp. (NASDAQ: CPTV) is a leading provider of input management solutions. Since 1989, the company's award-winning products have been used to manage business critical information from paper, faxed and electronic forms, documents and transactions into the enterprise in a more accurate, timely and cost-effective manner. These products automate the processing of billions of forms, documents and transactions annually, converting their contents into information that is usable in database, document, content and other information management systems. Captiva's technology serves thousands of users in insurance, financial services, government, business process outsourcing, manufacturing and other markets. For more information, visit www.captivasoftware.com.

PixTools is a trademark, and FormWare, InputAccel and ISIS are registered trademarks of Captiva Software Corp. All other trademarks or registered trademarks are the property of their respective owners.

This press release may contain forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including, among other things, any projections of the benefits of new products or market trends, any projections of earnings, revenues (including where the underlying contract has already been signed), or other financial items; any statements of the plans, strategies, and objectives of management for future operations; any statements concerning proposed new products, services, or developments; any statements regarding future economic conditions or performance; statements of belief and any statement of assumptions underlying any of the foregoing. The risks, uncertainties and assumptions referred to above include, among other things, performance of contracts by customers and partners; employee management issues; the timely development, production and acceptance of products and services and their feature sets; the challenge of managing asset levels, including inventory; the flow of products into third-party distribution channels; the difficulty of keeping expense growth at modest levels while increasing revenues. These and other risks and factors that could cause events or our results to differ from those expressed or implied by such forward-looking statements are described in Captiva Software Corp.'s most recent annual report on Form 10-K and quarterly reports on Form 10-Q, as well as other subsequent filings with the Securities and Exchange Commission. We assume no obligation and do not intend to update these forward-looking statements.