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Captaris Announces Siebel Validation and Joins Siebel Alliance Program; Captaris Successfully Integrates RightFax 8.5 with Siebel eBusiness Applications.


Business Editors/High-Tech Writers

BELLEVUE, Wash.--(BUSINESS WIRE)--Oct. 7, 2003

Captaris, Inc. (Nasdaq:CAPA CAPA California Alternate Performance Assessment
CAPA Captaris, Inc (stock symbol)
CAPA Confederation of Asian and Pacific Accountants
CAPA Creative and Performing Arts (school) 
), a leading provider of business information delivery solutions, today announced it has joined the Siebel Alliance Program and successfully validated its integration of RightFax 8.5 with Siebel 7.5. Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , Inc. (Nasdaq:SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ) is a leading provider of multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple  eBusiness applications software.

Captaris has forged this partnership with Siebel Systems to provide Siebel customers with an advanced enterprise fax and e-document delivery solution. RightFax gives users the ability to quickly and easily deliver literature, attachments and key CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  data directly from Siebel eBusiness Applications through the Internet or fax. This alliance leverages the strengths of both technologies, providing customers with a solution that enables seamless outbound out·bound  
adj.
Outward bound; headed away: outbound trains.

Adj. 1. outbound - that is going out or leaving; "the departing train"; "an outward journey"; "outward-bound ships"
 faxing capability from within the Siebel application.

Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications software, and business processes, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. Siebel Systems enables software vendors to easily integrate through its open, extensible, advanced Smart Web Architecture. Siebel eBusiness Applications provide multichannel capabilities, enabling organizations to translate strategy into front-line action by effectively aligning a·lign  
v. a·ligned, a·lign·ing, a·ligns

v.tr.
1. To arrange in a line or so as to be parallel: align the tops of a row of pictures; aligned the car with the curb.
 and rapidly mobilizing mobilizing,
v 1. freeing or making loose and able to move.
2. observing any ongoing movements in a client's body, whether small or large, assisted or not, that identify strengths and weaknesses, as well as the client's physical and
 channels, employees and partners. Additionally, Siebel eBusiness Applications allow organizations to manage, synchronize See synchronization.  and coordinate all customer touchpoints across the Web, call center, field sales and service, and partner channels.

The Captaris RightFax line of products provides easy-to-use, easy-to-manage fax solutions for all of a company's e-document delivery needs. By combining fax, email and Web technologies, RightFax provides an e-document delivery solution that gives companies the freedom and control to tailor a document delivery environment to fit the growing and changing needs of their business. RightFax offers a broad product line that integrates with email, desktop, CRM, ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. , document management, imaging, archival, call center and copier/scanner systems, as well as host, legacy and mainframe applications -- virtually all business applications. RightFax network and enterprise solutions provide the desktop and email gateways needed to enable any desktop user to send and receive documents. RightFax enterprise-wide solutions provide a range of server software and add-on modules to meet any organization's document delivery needs, regardless of size.

"Captaris is honored to be a partner in the Siebel Alliance Program," said Dan Campi Campi may refer to: People
Campi was a family of painters, distinguished in the annals of Italian art at Cremona in the 16th century. Some Members are:
  • Antonio Campi (Cavaliere) (1536 - c.
, Vice President of Business Development at Captaris. "Our RightFax software solution works with Siebel 7.5 to help deliver a key facet facet /fac·et/ (fas´it) a small plane surface on a hard body, as on a bone.

fac·et
n.
1. A small smooth area on a bone or other firm structure.

2.
 of the multichannel CRM solution. Our combined technologies add tremendous value to our current and future customers, enabling them to reduce the cost of acquiring, servicing and supporting customers."

Siebel Systems forms alliances with proven technology leaders to deliver tangible business benefits throughout the enterprise. By choosing Siebel eBusiness Applications and validated partner solutions, Siebel Systems' customers can pursue a best-of-class software acquisition strategy. The Siebel Validation Program applies rigorous technical scrutiny to evaluate the integration of third-party solutions with Siebel eBusiness Applications. Integrations that meet the strict testing criteria are validated and documented by the Siebel Validation Program. Validation documentation is available on the Siebel Partner Directory at www.siebel.com/partners/dir/directory.shtm.

About Captaris, Inc.

Captaris is a leading provider of business information delivery solutions that integrate and automate To turn a set of manual steps into an operation that goes by itself. See automation.  the flow of messages, data and documents. Captaris produces a suite of proven products and services, in partnership with leading enterprise software companies, delivered through a global distribution network. Captaris has nearly 50,000 systems installed worldwide, with more than 90 of the Fortune 100 companies using the company's award-winning products and services to reduce costs and increase the performance of critical business information investments.

RightFax is the proven market leader in enterprise fax and e-document delivery solutions that achieve significant cost reductions by integrating and automating the flow of a full range of fax, paper and electronic documents and data.

Captaris is headquartered in Bellevue, WA, and has main offices in Tucson, AZ, Portland, OR, and European headquarters in Nieuwegein, The Netherlands. In addition, Captaris has sales and support offices in Switzerland, Germany, Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov. , Australia, and Dubai. The company was founded in 1982 and is publicly traded on the NASDAQ National Market under the symbol CAPA. For more information please visit www.captaris.com.

Captaris products RightFax, Teamplate and Infinite are trademarks of Captaris. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Oct 7, 2003
Words:747
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