Capital District Physicians' Health Plan, Inc. (CDPHP) Selects ikaSystems' Total Business Solution for its Small and Large Group Products.SOUTHBOROUGH, Mass. -- Capital District Physicians' Health Plan, Inc. (CDPHP) has entered into an agreement to purchase ikaSystems' Web-enabled portals, and is implementing ikaSystems' Sales and Admin Portal technology as a total solution for its small and large group businesses. CDPHP believes that the ikaEnterprise System is a proven, robust, and feature-rich next generation Web portal system that will help significantly reduce administrative costs and provide a competitive advantage in the health insurance industry. "We had originally thought of choosing a CRM vendor, but realized immediately that implementing a CRM driven solution was similar to the cart pushing the horse," explains Dave Henderson, senior vice president marketing and chief marketing officer (CMO CMO See: Collateralized mortgage obligation CMO See collateralized mortgage obligation (CMO). ), CDPHP. "ikaSystems' robust portal technology platform will connect our health plan staff, brokers, employers, and members in real time, and will simplify the entire small and large group sales and renewal cycle. The system will streamline our business processes including health insurance quote and proposal generation, plan selection, application submission, medical underwriting, enrollment online, renewals, e-billing, and membership management, and will provide our underwriters extensive rating and rate maintenance capabilities." "We also chose ikaSystems for their detailed knowledge of health plan business processes and flexible implementation methodology," adds Henderson. "As a health plan widely known for its award winning products and services, we seek to work with organizations that place a similar value on quality and flexibility, as we do." "ikaSystems has a proven track record in the managed care marketplace. We streamline business processes through automation to increase productivity and profitability and have done so with success for many years," says Ravi Ika, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of ikaSystems. "Using ikaSystems' portal technology CDPHP will also be able to provide plans that are even more responsive, making it easier for their brokers to sell to employer groups." "Through the Sales portal, brokers will be able to access critical information online in real-time and respond faster to customers' needs to see dynamic views of health insurance options, which is imperative for success in today's marketplace," adds Ika. About ikaSystems ikaSystems (www.ikasystems.com) is a leading provider of web-based ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. solutions for the managed care industry. Based in Southborough, Massachusetts, ikaSystems offers a broad spectrum of software solutions, outsourcing, and consulting services. The ikaEnterprise System is ikaSystems' flagship product. It is a full-service, comprehensive system that automates all the key transactions in the managed care cycle. The system consists of five standalone, self-service web portals that can be tightly integrated with business intelligence and transactional systems: core claims adjudication, disease and utilization management, medical and business intelligence, HEDIS HEDIS Health Plan Employer Data & Information Set Managed care An initiative by the National Committee on Quality Assurance to develop, collect, standardize, and report measures of health plan performances. (R) reporting, and consumer-directed healthcare. This integrated solution provides a web-based infrastructure for healthcare organizations, insurance carriers, and third party administrators. About CDPHP Founded and guided by physicians, Capital District Physicians' Health Plan, Inc. and its affiliates currently serve members in 29 counties throughout New York State and seven counties in Vermont. In 2005, CDPHP's HMO HMO health maintenance organization. HMO n. A corporation that is financed by insurance premiums and has member physicians and professional staff who provide curative and preventive medicine within certain financial, was ranked number one in member satisfaction for the seventh consecutive year by the New York State Health Accountability Foundation (NYSHAF NYSHAF New York State Health Accountability Foundation ), and was also rated the fifth fastest growing large company by the Albany Business Review. CDPHP's four affiliated companies include a family of products: Capital District Physicians' Health Plan, Inc.-HMO (AvidCare(R)), Healthy New York, Medicare Choice, Medicaid, Child Health Plus, and Family Health Plus. CDPHP Universal Benefits Inc.(R) - PPO PPO abbr. preferred provider organization PPO Managed care Preferred provider organization, see there Infectious disease Pleuropneumonia-like organism, see there (AchievaCare(R)), HSA High Deductible PPO, POS (1) See point of sale and packet over SONET. (2) "Parent over shoulder." See digispeak. POS - point of sale (AdaptaCare(R)), and EPO EPO see erythropoietin. EPO Erythropoietin, see there (AttentiCare(TM)). Capital District Physicians' Healthcare Network, Inc.-AssociaCare(R), self-insured plans; and APA (All Points Addressable) Refers to an array (bitmapped screen, matrix, etc.) in which all bits or cells can be individually manipulated. APA - Application Portability Architecture Partners, Inc.-third party administration (TPA (Transient Program Area) See transient area. TPA - Transient Program Area ). Visit CDPHP at www.cdphp.com. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion