Capita Group Selects Bottomline Technologies to Provide Enterprise BACSTEL-IP Payments Through WebSeries Platform.

Business Editors/High-Tech Writers

PORTSMOUTH, N.H. & READING, England--(BUSINESS WIRE)--May 4, 2004

Capita to streamline and centralize payments processing across 200

locations throughout the United Kingdom with WebSeries

Bottomline Technologies (NASDAQ: EPAY), a leading global technology provider of Financial Resource Management (FRM) software and managed services, today announced that Capita Group PLC, the United Kingdom's leading provider of integrated professional support service solutions, has selected the company's WebSeries(R) application to provide an enterprise-wide BACSTEL-IP strategy.

As one of the highest volume BACS users, it was imperative that Capita's migration to BACSTEL-IP, BACS' new standard for processing electronic payments which companies are required to implement by December 2005, was tackled in the most advantageous and strategic manner. BACTEL-IP is BACS' new standard for processing electronic payments, which companies are required to implement by December 2005. As Capita is one of the highest volume BACS users, it was imperative that its migration to BACSTEL-IP was handled efficiently.

Bottomline's WebSeries will provide Capita with a centralized BACSTEL-IP solution that will also provide autonomy at an operational level. Instead of purchasing and implementing separate BACSTEL-IP solutions for each of its sites, Capita will link these organizations through one, centrally implemented, enterprise WebSeries solution. The flexibility of the WebSeries solution will ensure that the specific operating requirements of each site are met.

"Bottomline's WebSeries will allow Capita to unify its entire existing payments infrastructure and maximize the benefits of migration to BACSTEL-IP," said Ian Gates, Group IT Director at Capita. "By standardizing on WebSeries, we also have the option of extending its use to handle check processing, CHAPS and SWIFT payments."

"We are pleased to be selected by Capita to provide an efficient and cost-effective strategy for implementing BACSTEL-IP across their enterprise," said Peter Fortune, president of Bottomline Technologies Europe. "Capita is an excellent example of how large organizations can use the BACSTEL-IP migration challenge to their advantage by seizing it as an opportunity to review and streamline their current payment processes."

Bottomline offers Financial Resource Management (FRM) solutions and managed services for payment, collections and disaster recovery for over 5,000 leading organizations across Europe and the United States. Bottomline's WebSeries offering unites payments, financial reporting, bank communication and document distribution across all lines of business into a single, scalable, Web or intranet-enabled point of access. It acts as a single channel that effectively consolidates disparate sources making critical financial information and control available to financial decision makers.

About Capita Group Plc

The Capita Group Plc, is the UK's leading provider of integrated professional support service solutions. The Group's service capabilities encompass customer services, financial services, human resource services, software services, systems and strategic support and property services delivered to both public sector and private organizations. With over 19,000 employees at more than 200 offices across the UK and Ireland, Capita is quoted on the London Stock Exchange (CPI.L) with revenues for 2003 of GBP 1,081 million.

In April 2003 Capita was named Company of the Year in the Royal Bank of Scotland Sunday Times Business Awards. Capita has won Management Today's Most Admired Support Services Company Award in 2003, for the third year running. Further information on The Capita Group Plc can be found at: www.capita.co.uk.

About Bottomline Technologies

Bottomline Technologies (NASDAQ: EPAY) is a leading global technology provider of Financial Resource Management (FRM) solutions. Bottomline's comprehensive set of FRM offerings enables businesses and financial institutions to more effectively manage their critical financial transactions, cash decisions and trading partner relationships, leveraging the Web. FRM applications include Electronic Payments and Cash Management, Electronic Invoice Receipt and Management, Electronic Invoice Presentment and Payment (EIPP), Electronic Banking and Information Reporting. Founded in 1989, Bottomline maintains its corporate headquarters in Portsmouth, NH and international headquarters in Reading, England. For more information, visit Bottomline on the Web at www.bottomline.com, or dial [phone] or [phone].

Bottomline Technologies and WebSeries are registered trademarks of Bottomline Technologies, Inc. All other brand/product names are trademarks or registered trademarks of their respective holders.

Cautionary Language

This press release may contain forward-looking statements that involve risks and uncertainties, including statements regarding expected benefits of use of the Company's products and future growth or results. Among the important factors which could cause actual results to differ materially from those in the forward-looking statements are competition, market demand, technological change, strategic relationships, recent acquisitions, international operations and general economic conditions. For additional discussion of factors that could impact Bottomline Technologies' financial results, refer to the Company's Form 10K filed September 2003, Form 10Q filed February 2004 and any recently filed Form 8K's.