Capgemini to Present World Insurance Report at Media Roundtable on Tuesday, January 23.Noted insurance industry experts to discuss why insurers have become vulnerable to losing satisfied customers and other key trends impacting the global insurance industry Capgemini Capgemini (Euronext: CAP) is a major French company, one of the world's largest information technology, management consulting, outsourcing and professional services companies with a staff of 75,000 operating in 30 countries. :
WHAT: Breakfast roundtable at which Capgemini will release key
findings from the inaugural World Insurance Report, a
comprehensive study of the trends and issues impacting the
global insurance industry based on interviews with thousands
of insurance consumers, distributors and executives from
across the United Kingdom, the United States and Europe.
WHEN: 8:30 a.m., Tuesday, January 23, 2007
WHERE: Harvard Club, 35 West 44th Street (5th and 6th Ave),
New York City
WHO: John Mullen Joseph J. Annotti
Vice President Sr. Vice President of Public Affairs
Capgemini Insurance Property Casualty Insurers
Association of America
WHY: The Capgemini World Insurance Report, created in conjunction
with The European Financial Management and Marketing
Association (EFMA), finds the global insurance industry
facing an unprecedented level of change and challenges.
During the roundtable, John and Joseph will address such
issues as:
-- Customer satisfaction doesn't mean customer loyalty
-- Internet creating opportunities and pitfalls
-- Price not always the deal breaker
-- Insurers playing the quiet game
RSVP: Marie DiFrancesco / Cecilia Coakley
GCI Group
212-537-8101 / 8006
mdifrancesco@gcigroup.com / ccoakley@gcigroup.com
Capgemini Media Relations
Michael McNamara
212-314-8281 or Michael.McNamara@capgemini.com
NOTES: Capgemini and EFMA's World Insurance Report explores how insurers can achieve sustainable growth in an increasingly competitive marketplace. It examines how insurers are building and utilizing customer intelligence, and leveraging their distribution networks, to hone pricing and product strategies, identify, acquire and retain high-value customers, and attain business goals profitably even in mature markets. Readers will learn how, with the help of technology, insurers are developing true relationships with customers and distributors, and creating a differentiated proposition to the benefit of all stakeholders Stakeholders All parties that have an interest, financial or otherwise, in a firm-stockholders, creditors, bondholders, employees, customers, management, the community, and the government. . Based on comprehensive research, including 10,000 customer surveys and in-depth in-depth adj. Detailed; thorough: an in-depth study. in-depth Adjective detailed or thorough: an in-depth analysis interviews with 350 distributors and 50 insurance executives, the World Insurance Report draws from data covering seven key insurance markets: the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , the U.K., France, Germany Germany (jûr`mənē), Ger. Deutschland, officially Federal Republic of Germany, republic (2005 est. pop. 82,431,000), 137,699 sq mi (356,733 sq km). , Italy Italy (ĭt`əlē), Ital. Italia, officially Italian Republic, republic (2005 est. pop. 58,103,000), 116,303 sq mi (301,225 sq km), S Europe. , the Netherlands Netherlands (nĕth`ərləndz), Du. Nederland or Koninkrijk der Nederlanden, officially Kingdom of the Netherlands, constitutional monarchy (2005 est. pop. 16,407,000), 15,963 sq mi (41,344 sq km), NW Europe. and Spain Spain, Span. España (āspä`nyä), officially Kingdom of Spain, constitutional monarchy (2005 est. pop. 40,341,000), 194,884 sq mi (504,750 sq km), including the Balearic and Canary islands, SW Europe. . |
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