Capgemini to Open 600-Seat Contact Center in Junction City, KS.New Site Confirms Commitment to Delivering the Right Skills in the Right Location for Clients through Rightshore[TM] Business Model JUNCTION CITY Junction City, city (1990 pop. 20,604), seat of Geary co., NE Kans., at the confluence of the Republican and Smoky Hill rivers; inc. 1859. The rail, trade, and processing center of an agricultural and dairy area, it grew as the supply point for nearby Fort Riley, , Kan. -- Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, today announced that it will open a 600-seat contact center and begin serving clients in October. This will be the seventh Capgemini contact center in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . When the center becomes fully operational, it is expected to generate more than $8 million in annual salaries in the Junction City area. Capgemini will begin recruiting personnel for the center in June. "We are excited to welcome Capgemini to Junction City," Kansas Governor Kathleen Sebelius Kathleen Gilligan Sebelius (born May 15 1948) is currently serving as the forty-fourth Governor of Kansas.[1] She is the second female governor of the state of Kansas, and is currently chairwoman of the Democratic Governors Association. said. "By opting to expand here, Capgemini joins a growing list of world-class companies that have realized the benefits of doing business in Kansas. And with the current and projected population growth of the Junction City and Fort Riley Fort Riley, U.S. military post, 5,760 acres (2,331 hectares), NE Kans., on the Kansas River; est. 1852 to protect travelers on the Santa Fe Trail from attack by Native Americans. areas, we're optimistic op·ti·mist n. 1. One who usually expects a favorable outcome. 2. A believer in philosophical optimism. op that more businesses will soon decide to call Kansas home." The Junction City contact center is a key component of Capgemini's growth in North America, and will further expand Capgemini's Customer Care organization, which currently handles more than 20 million customer interactions annually. Capgemini's Customer Care offering helps clients reduce contact center operating costs operating costs npl → gastos mpl operacionales , while increasing service levels to support strong customer satisfaction and retention. These contact centers are part of Capgemini's Rightshore(TM) global delivery approach, which is not only about the lowest cost location, but also about providing high standards of quality and service performance through the right delivery model and right skills at the right location. "We're excited to expand our North American operations North American operation Surgical oncology Radical surgery of a 'frozen pelvis', consisting of radical en bloc resection of the uterus and urinary bladder. See 'Frozen pelvis.'. Cf 'All-American' and 'South American' operations. to Junction City because it not only expands or ability to serve our clients' needs, but also creates meaningful jobs in this growing community," said Rob Duncan, Vice President, Customer Care for Capgemini Americas Outsourcing Services. "Many of our clients are seeking cost-effective customer care locations in North America, and Capgemini's new center in Junction City demonstrates our commitment to providing just that -- choice, flexibility and improved business performance." About Capgemini Capgemini, one of the world's foremost providers of Consulting, Technology and Outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, which it calls the Collaborative Business Experience. Capgemini reported 2006 global revenues of approximately $9.625 billion or EUR EUR In currencies, this is the abbreviation for the Euro. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. 7.7 billion and employs approximately 68,000 people worldwide. More information www.us.capgemini.com |
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