Capgemini Energy Transfers Waco Customer Care Center Operations to Atmos Energy; Deal is Part of Atmos Energy Acquisition of TXU Gas Operations in Waco.WACO, Texas For the Branch Davidian siege in Waco, Texas, see . For other uses of "Waco", see Waco (disambiguation). Waco (pronounced: /ˈweɪkoʊ/) is the county seat of McLennan County, Texas. -- Capgemini Capgemini (Euronext: CAP) is a major French company, one of the world's largest information technology, management consulting, outsourcing and professional services companies with a staff of 75,000 operating in 30 countries. Energy LP, a joint venture between Capgemini and TXU TXU Texas Utilities (Electric and Gas Company) TXU Transmitter Unit , announced today that Atmos Energy Atmos Energy (NYSE: ATO), headquartered in Dallas, Texas, is the largest distributor of natural gas in the United States, serving 3.1 million customers nationwide. Atmos acquired TXU's natural gas and pipeline holdings in 2004. has agreed in principle to assume the operations of its Waco Waco (wā`kō), city (1990 pop. 103,590), seat of McLennan co., E central Tex., on the Brazos River, just below the mouth of the Bosque; inc. 1856. It is a trading, shipping, and industrial center. Customer Care Center, pending resolution of remaining business matters. The agreement affects approximately 300 employees whose responsibilities included handling customer calls for Atmos Energy. Capgemini Energy will continue to provide information technology support to Atmos Energy at the Customer Care Center, in addition to other Atmos Energy locations. "This agreement provides Atmos Energy with a turn-key call center that knows its customers and their needs and we are pleased to assist the transition of these operations to such an experienced and knowledgeable gas utility," said Bob Pryor, chief executive officer of Capgemini Energy. "Consumers will continue to receive the excellent customer service they expect from their gas utility. "Employees transferring to Atmos Energy will receive communications regarding employment directly from Atmos," Pryor said. "We will responsibly transfer at least 200 talented individuals to Atmos Energy while providing Atmos with continuing IT and other services, as previously required through our collaborative venture with TXU." About Capgemini Capgemini, one of the world's foremost providers of Consulting, Technology and Outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. services, has a unique way of working with its clients, which it calls the Collaborative Business Experience(TM). Through commitment to mutual success and the achievement of tangible value, the company helps businesses implement growth strategies, leverage technology and thrive through the power of collaboration Working together on a project. See collaborative software. . Capgemini employs approximately 55,000 people worldwide and reported 2003 global revenues of 5.754 billion euros. More information about individual service lines, offices and research is available at www.capgemini.com About Capgemini Energy LP Capgemini Energy LP is a business services company that delivers deep industry knowledge and technology leverage to energy companies through collaboration and scalability, allowing its customers to focus on their core business while reducing their operating costs operating costs npl → gastos mpl operacionales . A new company formed by Capgemini and TXU in May 2004, Capgemini Energy provides transformation services and is dedicated to delivering lasting results by sharing business and technology insights and delivery expertise. More information on Capgemini Energy is available at www.capgeminienergy.com |
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