Cap Gemini and Clarify Sign Worldwide Strategic Alliance Agreement.NEW YORK--(BUSINESS WIRE)--Oct. 25, 1999-- Agreement to Deliver Customer Relationship Management Solutions Cap Gemini and Clarify Inc. (Nasdaq: CLFY) today announced a worldwide strategic alliance to deliver integrated Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions to companies throughout the world. Under the terms of the agreement, Cap Gemini, a worldwide information technology (IT) and management consulting Noun 1. management consulting - a service industry that provides advice to those in charge of running a business service industry - an industry that provides services rather than tangible objects leader is formalizing its established business relationship with Clarify, one of the world's leading providers of front office software. In the last two years, clients in most industry segments have benefited from successful implementations as a result of this partnership. Cap Gemini has one of the largest Clarify practices in Europe, and the global agreement is focused on extending this leading position worldwide. In particular, the two companies will continue to focus on developing CRM solutions in the telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. , utilities and finance sectors where both companies foresee fore·see tr.v. fore·saw , fore·seen , fore·see·ing, fore·sees To see or know beforehand: foresaw the rapid increase in unemployment. significant opportunities. "We have a superb relationship with Clarify worldwide and are one of Clarify's key strategic partners. This has helped us achieve more than 100% growth in CRM revenues in the last year. Moving into the new millennium, our focus on CRM and e-business, together with Clarify's proven capabilities in web-enabled sales and service initiatives, will drive our alliance to achieve very significant growth ahead of the market," said Eric Lutaud, Head of Transnational Sales and Delivery for Cap Gemini. Today Cap Gemini and Clarify benefit from an impressive CRM installed-base. In the telecommunications industry, customers common to Clarify and Cap Gemini include Vodafone and Cellnet in the UK, Versatel in the Netherlands and Albacom in Italy. In the high-tech and manufacturing sectors, references include leaders like Matra Nortel Communications and MGE Mge Mycoplasma Genitalium MGE Minneapolis Grain Exchange MGE Madison Gas and Electric Company MGE Mobile Genetic Elements MGE Maintenance Ground Equipment MGE Microstation Graphics Environment MGE Modern Gun Effectiveness Model MGE Modular Gis Environment UPS Systems. Tony Zingale, Clarify's President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. said, "Cap Gemini and Clarify have already delivered some very large projects which are 100% referenceable. Cap Gemini brings to Clarify customers' e-business expertise and global reach with today's announcement formalizing our relationship and continuing our momentum of helping clients dazzle daz·zle v. daz·zled, daz·zling, daz·zles v.tr. 1. To dim the vision of, especially to blind with intense light. 2. their customers through effective CRM and e-business strategies." Cap Gemini's successful track record with Clarify has been based on close operational cooperation between the two companies and the development of a Cap Gemini consulting and delivery model which enables clients to achieve key CRM and e-business objectives. This model focuses on speed of implementation and risk management, and fully leverages Cap Gemini's CRM consulting skills and knowledge of Clarify eFrontOffice. About Cap Gemini America Cap Gemini America, Inc. is an information technology (IT) and management consulting services leader with 4,500 employees at 35 locations in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and 1998 revenues of $623 million. Cap Gemini America offers full life-cycle services based on industry-specific expertise in the areas of applications management, enterprise resource planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. , Enterprise Effectiveness(SM), customer relationship management, Year 2000, E-commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers. and management consulting through its Gemini Consulting division. It is part of the $4.4 billion Cap Gemini Group-- a global leader and Europe's largest IT services and business consulting organization that was recently named "European European emanating from or pertaining to Europe. European bat lyssavirus see lyssavirus. European beech tree fagussylvaticus. European blastomycosis see cryptococcosis. Company of the Year" by the European Business Press Federation. Cap Gemini's 40,000 employees in 20 countries design and deliver strategic change through ideas, people, and technology. Visit Cap Gemini America on the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the at www.usa.capgemini.com. About Cap Gemini S.A. The Cap Gemini Group is `European Company of the Year' and is one of the leading European management consulting and IT services Group. Designing and delivering strategic change through ideas, people and technology, the Group provides management consultancy (Gemini Consulting) and systems design, integration and outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. (Cap Gemini's I.T. services). With a workforce now approaching 40,000 operating in Europe, the United States and the Far East and 1998 revenues in excess of 4 billion euro (about $4 billion), the Group is among the world's largest information technology providers. About Clarify Clarify Inc. is the world's second largest front office vendor. Clarify eFrontOffice combines customer relationship management, Internet relationship management and e-business capabilities in a single solution allowing companies to quickly deploy e-business sales and service initiatives. Clarify is the choice of leading corporations including British Telecommunications, Compaq, Ericsson, E rade , First USA, General Electric, giggo.com, Gillette, Microsoft, Prudential and Toyota. Founded in 1990, Clarify is headquartered in San Jose, California. Its products are marketed through resellers, including Compaq and Hewlett-Packard, as well as a direct sales and service organization with offices in Asia Pacific, Europe, North America and South America. Contact Clarify at 1-888-CLARIFY or 1-408-965-7000, via e-mail at info@clarify.com or the web at www.clarify.com. |
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