Cap Gemini Ernst & Young and Siebel Systems Expand Relationship To Form Global Strategic Alliance.Business Editors CHICAGO--(BUSINESS WIRE)--Oct. 2, 2001 Cap Gemini Ernst & Young, one of the largest management and IT consulting firms Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a in the world, and Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , Inc., (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ), the world's leading provider of eBusiness applications software, have announced a new global alliance that will strengthen and expand their programme of jointly implementing innovative eBusiness solutions and developing next generation CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. services for the world's leading companies. As a Global Strategic Partner to Siebel Systems, Cap Gemini Ernst & Young will leverage its global presence to deliver the full range of Siebel eBusiness Applications in addition to a variety of point solutions or as part of enterprise-wide integrated solutions to transform a company's CRM effectiveness. Mark Hauser, Group Vice President of Cap Gemini Ernst & Young, says the company is committed to driving profitable growth through market leading alliance partners. "Our relationship with Siebel Systems has grown progressively over the last three years. This agreement marks a step change in our joint go-to-market activities and the associated investment is an indication of the importance of the explosive growth in the CRM market to our continued success as a world-leading consulting and integration company," he said. A number of specific initiatives will be driven from the programme: - A global go-to-market initiative to offer best-of-class services for integration of customer touchpoints, allowing clients in all industries to provide a single customer experience across multiple channels. - The development of Siebel Systems Centres of Excellence in EMEA and APAC, building on the success of the Centric Group in Chicago - a collaborative CRM showcase led by Cap Gemini Ernst & Young and involving best-in-class vendors. - A dedicated global network of application support centres supporting Siebel eBusiness Applications, similar to the Applications Management Services Centres (AMSCs) supporting Siebel eBusiness Applications already established by Cap Gemini Ernst & Young in Bristol, UK and Frederikstad, Norway. "Cap Gemini Ernst & Young and Siebel Systems have significantly strengthened our partnership over the past 12 months through the delivery of powerful eBusiness applications and services on a global basis," said Bruce Cleveland, Senior Vice President, Alliances for Siebel Systems. "Cap Gemini Ernst & Young's commitment to 100 percent certification complements our mutual and ongoing commitment to 100 percent customer satisfaction." "Our new strategic agreement with Siebel Systems provides further evidence that Cap Gemini Ernst & Young is a global force in CRM," said Paul Cole Paul Cole (born September 11, 1941) is a British racehorse trainer. Since 1987 he has been based at Whatcombe Estate in Oxfordshire, the former stables of Dick Dawson and Arthur Budgett. , Vice President and Global Head of CRM, Cap Gemini Ernst & Young. "We can offer several distinct capabilities within this alliance: we have a Siebel Systems practice of close to 1,000 consultants, with more than 300 Siebel Certified Consultants and a commitment to 100 per cent certification. We have also implemented many successful Siebel eBusiness Applications projects across a number of industry sectors; including automotive, consumer goods consumer goods Any tangible commodity purchased by households to satisfy their wants and needs. Consumer goods may be durable or nondurable. Durable goods (e.g., autos, furniture, and appliances) have a significant life span, often defined as three years or more, and , energy & utilities, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , life sciences, retail and telecoms. We can leverage unrivalled experience in future developments and in targeting new market opportunities," Cole said. The Global Strategic Alliance builds on a successful three-year relationship between Cap Gemini Ernst & Young and Siebel Systems, involving collaboration on more than 150 implementations worldwide. Cap Gemini Ernst & Young and Siebel Systems have developed a CRM solution for Deutsche Bank Deutsche Bank AG (IPA: /'dɔɪ.tʃə/[1]) (ISIN: DE0005140008, NYSE: DB) (English: German Bank which when fully executed, the system will provide Deutsche Bank Global Equities with a modern communication and knowledge-based platform that promotes and facilitates cross-product awareness and cross-selling opportunities through greater customer transparency, substantially assisting Deutsche Bank in achieving its strategic goal as a top three global equity house. The two companies also jointly implemented a (SFA See sales force automation. SFA - Sales Force Automation ) system at Alcatel, a world leader in communications networking The transmission channels interconnecting all client and server stations as well as all supporting hardware and software. . The company wanted to enhance its existing system for measuring and predicting customer demand by replacing the forecasting processes of its sales force with a uniform, fully co-ordinated application. The new SFA system implemented by Cap Gemini Ernst & Young and Siebel Systems has streamlined the entire process, to better serve Alcatel's global customers in real time. The combination of expertise from Cap Gemini Ernst & Young and Siebel Systems enabled the SFA solution to be implemented on time and on budget. "Cap Gemini Ernst & Young and Siebel Systems have already demonstrated a large number of highly-successful joint developments and collaborations, and we are looking forward to working on many more following this expanded alliance," said Dr. Steve Garnett, Vice President and General Manager Alliances, Siebel Systems. Notes to Editors The Centric Group is a fully integrated, production quality environment that can demonstrate end-to-end CRM solutions. It leverages the expertise of the sponsor members to create a customer connection catalyst - helping companies to think about customer relationship strategies in new and dynamic ways. The Centric Group in Chicago also involves market leaders Avaya, Genesys Telecommunications, Staffware, Nuance nu·ance n. 1. A subtle or slight degree of difference, as in meaning, feeling, or tone; a gradation. 2. Expression or appreciation of subtle shades of meaning, feeling, or tone: , NCR Corporation (company) NCR Corporation - Electronics company mainly active in the midrange server market. NCR was founded 1884 as National Cash Register Company. It joint the computer industry in th 1950s. , Active Software, SITEL Corporation and Eyretel. About Cap Gemini Ernst & Young Cap Gemini Ernst & Young is one of the largest management and IT consulting firms in the world. The company offers management and IT consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.) service - work done by one person or group that benefits another; "budget separately for goods and services" , systems integration, and technology development, design and outsourcing capabilities on a global scale to help businesses continue to implement growth strategies and leverage technology in the new economy. The organization employs about 60,000 people worldwide and reports global revenues of about 8.5 billion euros (2000 pro forma As a matter of form or for the sake of form. Used to describe accounting, financial, and other statements or conclusions based upon assumed or anticipated facts. The phrase pro forma ). More information about individual service lines, offices and research is available at www.cgey.com. About Siebel Systems Siebel Systems, Inc. (NASDAQ:SEBL) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple sales, marketing, and customer service systems to be deployed over the Web, call centres, field, reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. channels, and retail and dealer networks. Siebel Systems' sales and service facilities are located in more than 37 countries. For more information, please visit Siebel Systems' Web site at www.siebel.com. Except for the historical information contained herein, this press release contains forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with customer and partner relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with third-party vendors and systems integrators, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. for the year ended December 31, 2000 and its other filings with the Securities and Exchange Commission. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only. |
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