Cantata Technology Enhances ''Express Exchange'' Service.NEEDHAM, Mass. -- -Program Now Includes Next-Day Board Replacement for the Brooktrout TR1000 for Microsoft Speech Server The Microsoft Speech Server is a product from Microsoft designed to allow the authoring and deployment of IVR applications incorporating Speech Recognition, Speech Synthesis and DTMF. Product- Cantata cantata (kəntä`tə) [Ital.,=sung], composite musical form similar to a short unacted opera or brief oratorio, developed in Italy in the baroque period. Technology(TM), the world's leading independent provider of enabling communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems engineering, technology - the practical application of science to commerce or industry , today announced enhancements to its Express Exchange Service, a program designed to increase system availability by enabling end-customers to obtain a rapid replacement on their Cantata products within 24 hours. The program, which previously included the Brooktrout(R) TR1034(TM) intelligent fax platform, has now been expanded to include Cantata's Brooktrout TR1000(TM) for Microsoft Speech Server. In addition, the program now offers one-, two- and three-year contracts. Cantata Technology was established in 2006 through the combination of Excel Switching Corporation and Brooktrout Technology. For many businesses, fax and speech servers are critical parts of their IT infrastructure that must be kept up and running to keep their business moving forward. Cantata's Express Exchange Service provides businesses with peace of mind by offering guaranteed next-day replacement to many locations around the world. In addition to the 24-hour replacement, businesses also benefit from Cantata's standard five-year hardware warranty, unlimited access to support information and tools via the Cantata website, and unlimited technical and email support. "Cantata Technology has a strong history of excellent customer support and we are always looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. additional ways to meet the needs of our customers," said Steve Ganem, vice president of customer service and support of Cantata Technology. "For our resellers, the Express Exchange Service provides a value-added service A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions. they can offer to their end-customers. For our corporate end-users, the program gives them the added security of knowing that if their fax or speech server goes down, they will have a prompt replacement to keep their business running." "Businesses recognize that the data contained in fax documents and the business processes that rely on faxes are critical to continued operations," said Eric Bean, senior director, Product Management of Captaris (www.captaris.com). "Cantata's Express Exchange Service is a key part of our strategy to providing responsive service to companies that rely on fax server and electronic document delivery solutions." "In today's fast-paced business environment, companies need every edge they can get to increase productivity and reduce downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. , particularly when it comes to their voice and speech systems," said Robert Moore Robert Moore may refer to
A situation where a company that has had poor performance for an extended period of time experiences a positive reversal. Notes: A speculator may profit from a turnaround if he or she accurately anticipates the improvement of a poorly performing company. and critical support that businesses need in today's 24 x 7 world." Terms and Conditions Cantata's Express Exchange Service is available for currently installed TR1034 and TR1000 boards as well as new board purchases. It can be purchased directly from authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: Cantata Technology resellers or distributors in one-, two- or three-year increments. The program is subject to certain terms and restrictions. For more information, contact Cantata at +1 781-449-4100 or visit http://www.cantata.com/services/expressexchange/ About Cantata Technology Cantata Technology, established in 2006 through the combination of Brooktrout Technology and Excel Switching Corporation, provides enabling communications hardware and software that empowers the creation and delivery of anytime, anywhere IP-based communications applications. Leveraging more than 20 years of experience, Cantata offers the broadest range of products, along with a worldwide network of partners that allows service provider and enterprise customers to develop new products, introduce new services and cost-effectively transition networks to IP. Headquartered in Needham, Mass., Cantata maintains multiple locations worldwide in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Asia and Europe. For more information visit http://www.cantata.com/ -30- Cantata, Cantata Technology, Brooktrout, Brooktrout Technology, TR1034, TR1000 and the stylized styl·ize tr.v. styl·ized, styl·iz·ing, styl·iz·es 1. To restrict or make conform to a particular style. 2. To represent conventionally; conventionalize. logo with and without the term Cantata Technology are trademarks of EAS (Electronic Article Surveillance) A security system for preventing theft in retail stores that uses disposable label tags or reusable hard tags attached to the merchandise. Group, Inc., the parent company of Cantata Technology, Inc., or its subsidiaries. All other trademarks mentioned in the above text are the property of their respective owners. |
|
||||||||||||||||||

Printer friendly
Cite/link
Email
Feedback
Reader Opinion