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Cantaloupe Systems and Streamware Team Up to Boost Operators' Remote Monitoring Efficiencies.


BERKELEY, Calif. & NORWOOD, Mass. -- Cantaloupe cantaloupe: see gourd; melon.  Systems (www.cantaloupesystems.com) and Crane Streamware (www.streamware.com) announced today that both companies have completed the integration of Cantaloupe's Seed(TM) Remote Monitoring (protocol) remote monitoring - (RMON) A network management protocol that allows network information to be gathered at a single computer. Whereas SNMP gathers network data from a single type of Management Information Base (MIB), RMON 1 defines nine additional MIBs that provide a  Platform and Streamware's VendMAX Remote software solution and it is now benefiting vending operators at several locations.

Cantaloupe's Seed(TM) Platform provides wireless monitoring and alert notification of a vendor's remote assets, while Streamware's VendMAX software provides the vendor with front- and back-office operational management solutions. Working in concert, the two systems boost vendors' operating efficiencies, leading to significantly increased ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). . The systems also become a major selling advantage as they enhance the purchasing experience for the end consumer.

Foley Food Service -- Enhanced ROI and used Remote Monitoring as sales tool

Steve Foley Steve Foley can refer to:
  • Football player
  • Steve Foley (coach) -- English Football (soccer) coach
  • Steve Foley -- Denver Broncos American Football player, 1976-1986.
, of Foley Food & Vending Service (www.foleyfoodservice.com) in Norwood, MA runs his entire operation with the VendMAX software system. By using VendMAX's advanced forecasting system, Foley can pre-pack all his machines at his warehouse. "VendMAX has always worked great for us," noted Foley, "but integrating with the Seed(TM) wireless platform has taken us to the next level. The DEX data from Seed(TM) feeds into VendMAX several times daily and makes my warehouse pre-picking dead-on accurate. It's perfect for colleges and other unpredictable public locations. I'm now experimenting with Dynamic Scheduling and have found that having access to real-time sales data has saved me from making unnecessary trips to far away locations." Foley, who has always used the adoption of technology to his competitive advantage, was amazed a·maze  
v. a·mazed, a·maz·ing, a·maz·es

v.tr.
1. To affect with great wonder; astonish. See Synonyms at surprise.

2. Obsolete To bewilder; perplex.

v.intr.
 by how much Remote Monitoring helped in closing new accounts. Foley said, "Cantaloupe's Seed(TM) has been a phenomenal sales tool, often allowing us to land new accounts without having to offer the highest commission. It's a real differentiator. My existing customers can log in and see sales information from a special Seed(TM) website and be confident that the data is legit le·git  
adj. Slang
Legitimate.
 since it is real-time electronically transmitted."

Glenn Butler, President of Cantaloupe Systems, added, "Offering remote monitoring during the bidding cycle is one of the major reasons operators have adopted this technology. It lets operators focus on service and quality rather than the lowest price or highest commission rate."

A & B Vending -- Found "Alerts" invaluable, especially for frozen machines

Erich Markee, Operations Manager See datacenter manager.  at A & B Vending Co. (www.abvendingco.com) in Wakefield, MA uses Streamware data to facilitate the pre-kitting of his snack and frozen machines. "I purchased Cantaloupe's Seed(TM) platform as an enhancement to Streamware's pre-kitting program," said Markee, "but I was pleasantly surprised to find that, in addition to optimizing my pre-kitting data, the Seed(TM) system contains an extremely beneficial alert feature. Several times the Seed(TM) alerts feature saved me from serious inventory meltdowns when my frozen machines had compressor compressor, machine that decreases the volume of air or other gas by the application of pressure. Compressor types range from the simple hand pump and the piston-equipped compressor used to inflate tires to machines that use a rotating, bladed element to achieve  or power failures. When one of my frozen machines loses power, Seed(TM)'s battery backup See UPS.  enables it to notify me and my service manager via text message. The first time this situation happens at a frozen machine, the system is paid for."

Cantaloupe is currently working with machine manufacturers to support specific alerts that appear in the DEX data relayed from a machine's controller. These alerts can include any internal malfunction mal·func·tion
v.
1. To fail to function.

2. To function improperly.

n.
1. Failure to function.

2. Faulty or abnormal functioning.
 such as a broken motor or a jammed or full bill validator. Streamware's General Manager, Paul McGarry, commented, "Streamware is always happy to support compatible technologies, like Seed(TM), which provide added value Added value in financial analysis of shares is to be distinguished from value added. Used as a measure of shareholder value, calculated using the formula:

Added Value = Sales - Purchases - Labour Costs - Capital Costs
 to our growing customer base." Cantaloupe's President, Glenn Butler, added, "We are very pleased to be working with the excellent team at Streamware and look forward to future cooperative projects as the needs of our customers evolve."

About Cantaloupe Systems

Cantaloupe Systems Corporation, www.cantaloupesystems.com, is the leader in developing complete wireless M2M M2M Machine-to-Machine (communication, mainly mobile)
M2M Minutes to Midnight (Linkin Park album)
M2M Mobile to Mobile (cellular phone)
M2M Member-to-Member
M2M Month to Month
 applications for vertical markets. Its unique, award winning system of remote monitoring of vending machines, known as Seed(TM), has been successfully used by vending operators and manufacturers throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . Cantaloupe believes that fast wireless information is the key to efficient operations, timely problem solving problem solving

Process involved in finding a solution to a problem. Many animals routinely solve problems of locomotion, food finding, and shelter through trial and error.
 and the cornerstone for building profitable growth.

About Crane Streamware

Crane Streamware, a Crane Co. company and business unit of Crane Merchandising Systems, is a provider of management software and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  to the vending and route delivery industries. Streamware's primary software products are VendMAX and DeliveryMAX.

Founded in 1991, Norwood, MA-based Streamware was acquired in 2000 by Crane Co., a $1.6 billion diversified manufacturer of engineered industrial products. For more information call Streamware Corporation at 800-4-STREAM or visit the web sites www.streamware.com or www.cranems.com.
Sidebar -- How Seed(TM) works with VendMAX

1. The Seed(TM) Platform receives DEX data from monitored machines
    every 4 hours. (If an alarm condition occurs, this information is
    sent instantly)
2. The Seed(TM) server transmits the DEX data to VendMAX Remote via
    Streamware's VendMAXRemote.com website.
3. VendMAX Remote parses and stores the DEX data received from
    Seed(TM).
4. VendMAX forecasting engine uses the most current information for
    dynamic scheduling and pre-packing. For monitored machines the
    sales data is typically only hours old, while on non-monitored
    machines the system uses forecasts based on the last service call.
5. Drivers visit machines with a pre-packed bin and perform a DEX read
    with the VendMAX handheld, entering any exceptions such as
    spoilage, product changes or refunds.
6. After the driver closes and locks the machine, Seed(TM) resumes
    real-time monitoring.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 19, 2006
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