Canada-based Bell Intrigna Dials Into ADC's Singl.eView for Customer Management and Convergent Billing.Business Editors MINNEAPOLIS--(BUSINESS WIRE)--June 6, 2000 CLEC (Competitive Local Exchange Carrier) An organization offering local telephone service that is not one of the traditional telephone companies. The Telecommunications Act of 1996 allowed competition to the incumbent telcos (ILECs), enabling new companies (CLECs) Chooses Singl.eView to Accommodate Fast Growth and Rapid Deployment of New Products and Services in Western Canada
Western Canada, commonly referred to as the West Markets ADC (1) See A/D converter. (2) (Apple Display Connector) A peripheral connector from Apple that combines digital video display, USB and power in one cable. - The Broadband Company (Nasdaq: ADCT ADCT Adaptive Discrete Cosine Transform ; www.adc.com) today announced that Canada-based competitive local exchange carrier (CLEC) Bell Intrigna will employ ADC's Singl.eView to accommodate its current explosive growth, and to accelerate its deployment of new products and services. An integrated customer management Integrated customer management (or its acronym, ICM) is a business strategy for improving support by sharing information between discrete departments. ICM brings together three business principles: alignment, agility, and customer-centricity. and convergent billing system, Singl.eView's open architecture and flexibility is easily integrated with other operational support systems (OSSs) platforms. Singl.eView's easy integration eliminates the need for time-consuming and costly custom coding, which can slow new product introduction. Based in Calgary, Alberta, Bell Intrigna is a CLEC that offers its customers a variety of Internet protocol See Internet and TCP/IP. (networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol. (IP) services via a coast-to-coast network through a strategic relationship with Bell Nexxia. In addition to IP hosting and IP virtual private network (VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. ) services, Bell Intrigna also offers its business customers in Alberta and British Columbia British Columbia, province (2001 pop. 3,907,738), 366,255 sq mi (948,600 sq km), including 6,976 sq mi (18,068 sq km) of water surface, W Canada. Geography additional data services such as frame relay, asynchronous transfer mode See ATM. (communications) Asynchronous Transfer Mode - (ATM, or "fast packet") A method for the dynamic allocation of bandwidth using a fixed-size packet (called a cell). See also ATM Forum, Wideband ATM. ATM acronyms. Indiana acronyms. (ATM) and integrated services digital network Integrated services digital network (ISDN) A generic term referring to the integration of communications services transported over digital facilities such as wire pairs, coaxial cables, optical fibers, microwave radio, and satellites. . "The competition for business customers in western Canada is fierce," said Murray Korth, Bell Intrigna president and chief executive officer. "We have a strong product and services offering, and are doubling our customer orders each month. ADC's Singl.eView allows us to easily handle that growth while quickly deploying new products and services to gain a time-to-market advantage." Singl.eView's open architecture is designed to enable Bell Intrigna to easily integrate it with a Siebel front end and a MetaSolv provisioning application, which together will form the key elements for its OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. . In this framework, Singl.eView will give Bell Intrigna one view of its customer, network and services information so that it can continue to provide the services its growing customer base demands. "In order to compete effectively, emerging CLECS that provide vital business communications services, like Bell Intrigna, need to have an integrated customer management and billing solution that they can rapidly deploy and easily manage," said Larry Barker, president of ADC's Software Systems Division. "They can deploy Singl.eView into whatever OSS configuration they desire to meet their customer care and billing needs and keep their customers happy." Singl.eView is an integral part of Singularit.e, ADC's new suite of products and services that allows integrated communications providers (ICPs) to build open operational support systems (OSSs) to compete more effectively in the broadband era. Singularit.e automates key OSS processes by combining real-time convergent billing, advanced customer management and service assurance technology with integration services from leading consulting companies. About Bell Intrigna Bell Intrigna offers a full suite of telecommunications products and services across Canada. Through a strategic relationship with Bell Nexxia, Bell Intrigna currently offers a coast-to-coast and international IP network with a variety of business services, including Bell Nexxia's IP Connect Access, IP Virtual Private Network (VPN) or Extranet, and IP hosting services. It also provides a variety of data network and voice communication services. Bell Intrigna is headquartered in Calgary, Alberta, with offices in Edmonton, Alberta and Vancouver, British Columbia. Bell Intrigna is owned two thirds by Manitoba Telecom Services Manitoba Telecom Services (TSX: MBT), or MTS , formerly Manitoba Telephone System, is the primary telecommunications carrier in the Canadian province of Manitoba and the third largest telecommunications provider in Canada with 7000 employees. Inc. and one third by Bell Canada. For additional information, visit Bell Intrigna's web site at www.bellintrigna.com. About ADC ADC is The Broadband Company. ADC's network equipment, software and integration services make broadband communications a reality worldwide by enabling communications service providers to deliver high-speed Internet, data, video and voice services to homes and businesses. ADC (Nasdaq: ADCT) has annual sales of over $2.3 billion and employs more than 16,900 people worldwide. ADC's stock is included in the Standard & Poor's 500 Index and the Nasdaq-100 Index. Learn more about ADC Telecommunications, Inc. at www.adc.com. |
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