Camisa Technologies, Inc. and Consona(TM) ERP Enter Into ERP-CRM Integration Partnership.Strengthened Software and Services Partnership Bridges Gap Between ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. TEMPE, Ariz. & INDIANAPOLIS -- Camisa Technologies, Inc., a leader in the customer relationship management (CRM) software and services industry, and Consona ERP, a leading provider of enterprise resource planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. (ERP) software and services for small and midsize discrete manufacturers, have entered a partnership that delivers a strengthened integration between Made2Manage([R]) ERP and Sage SalesLogix, a CRM front-office system from Sage Software. Camisa Connect, the name for the new integration offering, was developed by experienced integration specialists working directly with current Made2Manage customers. The new partnership formalizes and expands an ongoing relationship between Camisa and Consona that began three years ago when the original integration, targeted toward manufacturers with complex sales Complex sales, also known as Enterprise sales, can refer to a method of trading sometimes used by organizations when procuring large contracts for goods and/or services where the customer takes control of the selling process by issuing a Request for Proposal (RFP) and , support, and service operations, was built. "We are excited about our relationship with Consona," said Camisa President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Cliff Schertz. "All successful CRM solutions ensure the proper information is delivered to and, adds value to, the sales organization. Camisa Connect is the information bridge between Made2Manage ERP, which drives operations, and SalesLogix CRM, which drives revenue. Camisa Connect will equip the manufacturing sales organization with the information they need to provide better customer service, shorter quote-to-order cycles, and increased customer value." "Camisa Connect is a very productive offering for Made2Manage customers that have selected SalesLogix as their CRM system," said Joyce Lucchetti, product management partner manager for Consona. "The integration software and supporting service offerings, including installation, training and support, allow our customers to input critical customer information into either system and, because of seamless database synchronization (1) See synchronous and synchronous transmission. (2) Ensuring that two sets of data are always the same. See data synchronization. (3) Keeping time-of-day clocks in two devices set to the same time. See NTP. , realize significant productivity improvements. Examples include the elimination of redundant data entry, as well as more efficient sales and support interactions. Personnel are no longer making poor decisions based on inaccurate customer data." About Camisa Technologies, Inc. Camisa Technologies specializes in front office customer relationship management (CRM) and business process management (BPM) solutions. Camisa partners with its clients in the analysis, design and implementation of solutions that improve sales, marketing, and customer service processes. One of Camisa's unique skills is the integration of front-office CRM to back-office ERP or accounting solutions. This enables more efficient business processes by leveraging a company's new and existing data and technology investments. For more information, visit camisatech.com. About Consona Corporation Consona Corporation (formerly Made2Manage Systems) markets a range of enterprise software products targeted at small to mid-sized companies. These services include Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Consona Corporation (Consona, formerly known as M2M M2M Machine-to-Machine (communication, mainly mobile) M2M Minutes to Midnight (Linkin Park album) M2M Mobile to Mobile (cellular phone) M2M Member-to-Member M2M Month to Month Holdings, Inc.) is a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services to the enterprise. The Consona ERP business unit includes two leading products that enable over 2,500 customers to continuously improve their business processes. Made2Manage ERP is a comprehensive software application that helps manufacturers with mixed-mode "to-order" and "to-stock" production process integrate every aspect of their business around a single, enterprise-wide system. Made2Manage ERP offers functionality that meets the unique specifications of more than 30 manufacturing industries manufacturing industries npl → industrias fpl manufactureras manufacturing industries npl → industries fpl de transformation , including industrial and commercial machinery, rubber and plastics, electronics, and fabricated fab·ri·cate tr.v. fab·ri·cat·ed, fab·ri·cat·ing, fab·ri·cates 1. To make; create. 2. To construct by combining or assembling diverse, typically standardized parts: metals. For further information, visit www.made2manage.com, e-mail info@made2manage.com, or call (888) 626-0220. |
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