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Callware Technologies announces key executive changes; Company announces new chairman and new president/CEO.


SALT LAKE CITY--(BUSINESS WIRE)--March 19, 1997--CallWare Technologies Inc., today announced several key executive changes. R. Craig Hansen Craig Robert Hansen (born November 15, 1983 in Glen Cove, New York) is a relief pitcher in the Boston Red Sox organization.

Hansen, a closer out of St. John's University, was selected by the Boston Red Sox in the first round of the 2005 draft.
 submitted his resignation for personal reasons to the board of directors as chairman, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . He is succeeded as president and CEO by Reino O. Kerttula and as chairman of the board by Robert M. Johns.

"Craig Hansen's drive, vision and uncanny ability as a strategist have taken CallWare to a position of leadership in computer telephony See CTI, VoIP and IP telephony.

Computer Telephony - Computer Telephone Integration
," stated Johns, the company's new chairman of the board.

Hansen reported, "Approximately 8 months ago, I found it necessary to relocate my family to northern Utah to be closer to my parents. In recent months, my father had heart surgery and my mother suffered a stroke. I have found it increasingly difficult to spend the time necessary to run the day-to-day operations of the company -- however, we have assembled the finest management team and employees of any company in the industry, as proven by the results of the last several years. As the largest stockholder, I plan to stay involved in key strategic relations."

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Kerttula, "CallWare has proven to have the best software engineering staff and trained technical personnel of any company in the industry with offices in Salt Lake City, Chicago, and Herzlia, Israel. The momentum built over the last several years, along with the recently released new CallWare software products, has resulted in dramatic growth to our sales."

Reino O. Kerttula, co-founder of both CallWare Technologies, and CallWare's predecessor International Voice Exchange (IVX), has been a director, executive vice president and COO of the company since its inception. In his 9 years of computer telephony work, Kerttula has been instrumental in introducing client/server technology into the voice mail and unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments.  industries.

Prior to his involvement in the computer telephony industry, Kerttula was a senior vice president in the securities industry. Kerttula brings 30 years of managerial experience to his position as CallWare's new president and CEO.

CallWare's new chairman of the board of directors, Robert M. Johns, has been serving as a director, executive officer and was a co-founder of the company. His 30 years of experience span the fields of sales, marketing, educational technology, voice processing The computerized handling of voice, which includes voice store and forward, voice response, voice recognition and text to speech technologies.  and computer telephony.

Prior to joining CallWare, Johns served for 13 years as a chairman and CEO. Johns is responsible for assembling CallWare's top sales and development teams, as well as the rapid recruitment of the largest CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party.  VAR channel in the industry, some 800 strong. Johns' energy, enthusiasm and vision have played a key role in CallWare's success.

Hansen spent six months planning a smooth transition in senior management to ensure that these organizational changes would have a positive effect on the company. CallWare Technologies will continue in its leadership position of providing "total business communications solutions" for corporate networking environments. The company has more than doubled its previous fiscal year's sales in the first two quarters of the current fiscal year.

An international computer telephony vendor headquartered in Salt Lake City, CallWare Technologies links computers and telephones by providing the first software-only Internet/intranet solutions for voice and call processing In telecommunication, the term call processing has the following meanings:
  1. The sequence of operations performed by a switching system from the acceptance of an incoming call through the final disposition of the call.
. CallWare integrates stand-alone voice mail and unified messaging in LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used.  and Intranet environments with over 300 telephone systems and provides free long-distance voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available.  over the Internet.

CallWare has the largest network of data and interconnect value-added resellers A value-added reseller (VAR) is a company that adds some feature(s) to an existing product(s), then resells it (usually to end-users) as an integrated product or complete "turn-key" solution.  (VARs) providing computer telephony solutions in 32 countries. CallWare also offers computer telephony training to end-users and resellers via 25 education centers throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  and the world. Information about CallWare and its complete range of products and services can be accessed on the World Wide Web at http://www.callware.com . -0-

Note to Editors: CallWare is a trademark of CallWare Technologies Inc. All other trademarks are the property of their respective owners.

CONTACT: CallWare Technologies Inc.

Sarah Gloyn, 801/486-9922

sgloyn@callware.com

or

Politis Communications

Kevan Barney or David Politis, 801/523-3730

kbarney@politis.com
COPYRIGHT 1997 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1997, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Article Type:Biography
Date:Mar 19, 1997
Words:659
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