Callware Technologies Announces General Availability of Callegra .UC Unified Communications 1.1.Business Editors/High-Tech Writers SANDY, Utah--(BUSINESS WIRE)--April 28, 2003 Solution release provides XML-based client connectivity, advanced management and developer options Callware Technologies Inc. announced today the release of Callegra .UC Unified Communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. System, version 1.1. The release offers advanced XML-based integration and connectivity for Callegra Client users, and advanced Microsoft Management Console A Windows NT/2000 feature that provides a common environment for running management software from Microsoft and third parties. Any type of administration service such as network management, antivirus management, disk management and authentication can be created as a Microsoft Management (MMC See MultiMediaCard and Microsoft Management Console. ) options for system administration. Additionally, the Callegra .UC XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. Software Development Kit (SDK (Software Developer's Kit) See developer's toolkit and Windows SDK. SDK - Software Developers Kit (or "Software Development Kit"). ) version 1.1 provides an open API Open API (often referred to as OpenAPI) is a word used to describe sets of technologies that enable websites to interact with each other by using SOAP, Javascript any other web technology. for system integrators, solution providers and other business communication developers desiring unified communications interoperability with other applications. "This release targets the features and functions that are most requested and utilized in modern business communication systems," said Reino Kerttula, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Callware Technologies. "Callware has over a decade of experience in designing and delivering messaging feature sets for business. With the robust and scalable .UC architecture, Callegra truly offers a complete messaging system Software that provides an electronic mail delivery system. It is made up of the following functional components, which may be packaged together or independently. Mail User Agent capable of serving small businesses as well as large multisite enterprises." Callegra .UC 1.1 includes enhancements to the XML-based telephone and multimedia controls used within CallegraINBOX for Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see . Microsoft Outlook or Outlook (full name Microsoft Office Outlook and CallegraWEB (browser-based access). CallegraFAX has been enhanced with flexible personalized cover sheets and with the ability to transmit faxes in three different ways using CallegraFAX's visual interface. Faxes can be sent to a fax machine, to another Callegra mailbox or to any e-mail address. Fax addressing is also easily accomplished through an enhanced integration to Microsoft Outlook's Address Books. For optimal performance and maximum flexibility, Callegra system administrators can enable power users with the ability to self-administer a wide variety of features and functions on their mailbox. Administration of Callegra .UC 1.1 is simplified through the use of the MMC interface. By offering a secure administration interface, system administrators can manage local and distant sites directly from their desktops. New voice and fax broadcasting capabilities make it easy for automatic distribution of both critical (immediate) and regularly scheduled messages. Additionally, Callware's earlier unified messaging product releases can be easily upgraded to the new Callegra .UC System. System migration software, included with the Callegra .UC software, is also available for download on the Callware Extranet. The Callegra .UC system migration software preserves system and user information including names, greetings, and box configuration data, which is then automatically populated on new systems. CT Labs, the CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. industry's premier testing service, has designated Callegra .UC as "CT LABS Tested", referring to the system's robustness and scalability. Callegra .UC is capable of supporting hundreds of telephony ports in multiserver configurations and up to 1,000,000 system users. Further, in recognition of Callware's innovation, Callegra .UC received TMC TMC Technology Marketing Corporation (Norwalk, Connecticut) TMC Texas Medical Center (Houston, TX) TMC Traffic Message Channel TMC The Movie Channel TMC Traffic Management Center Magazine's Internet Telephony "Product of the Year" award. The Callegra .UC XML SDK provides an open API that offers telephony and fax capabilities to solution providers and other business developers. As one of the first recipients of Microsoft's .NET Connected certification, Callegra .UC's XML SDK facilitates the incorporation of telephony and fax functions into a wide range of client and server applications. Systems integrators and solution providers building applications in Microsoft's Visual Studio .NET A suite of programming languages and development tools from Microsoft that supports the .NET environment. Upon its introduction in 2001, it included Visual C# and .NET versions of Visual Basic and Visual C++. See .NET. , as well as developers using Java or other XML capable environments, can quickly and easily leverage the groundbreaking work available through the open API in the Callegra .UC SDK. Now incorporating message management or notification into handhelds for deskless workers, integrating fax with call center agent applications or complete interoperability with CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. applications are accomplished much more easily. For more information about the Callegra .UC Unified Communications 1.1 release, please visit the Callware Web site at www.callware.com. Detailed product information including feature catalogs, "What's New" documents, and product module datasheets are available for download on the Web site and from Authorized Callware Solution Providers. About Callware Technologies: Callware Technologies Inc. is a major provider of voicemail and unified communications and messaging software solutions and development platforms. Callware solutions are distributed through a worldwide network of trained Solution Providers that offer local expertise for small businesses to multisite enterprises. Since its inception in 1994, Callware has received numerous awards for its technology and leadership in serving customers both domestically and abroad. Contact Callware in Sandy, at 800/888-4226 or for more information, see www.callware.com. (C) 2003 Callware, Callegra, Callegra .UC, CallegraFAX, CallegraINBOX, CallegraTTS, CallegraVOICE, and CallegraWEB are trademarks of Callware Technologies Inc. All other trademarks are property of their respective owners. All rights reserved. |
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