Callware's Callegra .UC Gains ``CT Labs Tested'' Certification; XML-Based Unified Communications Solution & Platform Offers Scalability, Performance and Ease of Use.Business Editors & High-Tech Writers SANDY, Utah--(BUSINESS WIRE)--Dec. 19, 2002 Callware announced today that CT Labs has awarded the "CT Labs Tested" certification to the Callegra .UC Unified Communication & Messaging System Software that provides an electronic mail delivery system. It is made up of the following functional components, which may be packaged together or independently. Mail User Agent . CT Labs Testing Services (CT Labs)(www.ct-labs.com), the converged communications industry's premier testing service used the Empirix Hammer IT Automated Call Generator Hardware and/or software that simulates voice calls. It is used to simulate the way a caller moves through an automated voice response system as well as to generate excessive call volume to test system durability. to perform rigorous performance and reliability testing on the Callegra .UC system. Administration of tests in both single and networked server configurations demonstrated that Callegra .UC performs very well even while scaling to 192 ports in a multi-server system. Callware Technologies Inc. is a major provider of voice mail and unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. solutions worldwide. Callegra .UC's rich feature set is designed with the capability to improve overall company communication, increase productivity and deliver next-generation telephone applications to any device anywhere and anytime worldwide. Following the Callegra .UC launch in October 2002, CT Labs was engaged to provide independent performance and scalability testing Scalability Testing, part of the battery of non-functional tests, is the testing of a software application for measuring its capability to scale up or scale out [1] of the released product. "After significant internal testing and a full beta program, Callegra .UC had already proven its abilities as both a unified communication (UC) solution and a development platform," said Reino Kerttula, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Callware Technologies. "We knew that CT Labs would be able to validate the Callegra .UC system on a very large scale and offer an unbiased view of the system's capabilities to our customers." Chris Bajorek, president of CT Labs, concluded, "CT Labs found the Callware Callegra .UC product to be very powerful and feature rich. The Callegra .UC system was found to have great flexibility, since it can be set up as a single server or as a multi-server solution. Additionally, the administrative and end-user graphical interfaces were easy to use, an obvious result of Callware's significant accumulated UC field experience." The CT Labs Testing Report validates the strength, power and reliability of the Callegra .UC architecture. The advantages of an N-tier XML-based distributed design allow Callegra .UC to provide excellent scalability and reliability under the most demanding conditions. The extensive feature-sets of both the telephone and computer-based interfaces were specifically designed to facilitate, enhance and streamline communication by embracing the growing number of communication types and devices. Standard e-mail and SMS (1) (Storage Management System) Software used to routinely back up and archive files. See HSM. (2) (Systems Management Server) Systems management software from Microsoft that runs on Windows NT Server. page compatibility, extensive PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). integration libraries, and native networking capabilities, along with optional features such as voice recognition and text-to-speech all help to provide a complete unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. and messaging system. Further, the XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. Web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. architecture makes Callegra .UC the ideal platform for incorporating voice and fax functionality into other enterprise applications via the Callegra XML Web Services SDK (Software Developer's Kit) See developer's toolkit and Windows SDK. SDK - Software Developers Kit (or "Software Development Kit"). . Callegra .UC offers a powerful voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. and automated attendant solution that easily expands to include additional unified messaging advantages, such as, integrated speech recognition, fax services, browser-based voice and fax messaging and e-mail integration including text-to-speech. Leveraging Microsoft's .NET, SQL SQL in full Structured Query Language. Computer programming language used for retrieving records or parts of records in databases and performing various calculations before displaying the results. and Windows 2000 technologies, Callegra .UC was designed with an XML-based N-tier, object-oriented, distributed architecture allowing it to scale from a full-featured 4 port voice mail system up to a very large network of unified communication installations capable of serving 1 million users. Client applications are supported on all the current desktop versions of Microsoft Windows with support for Microsoft Outlook 2000, XP, Novell GroupWise, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) Notes and Internet Explorer browser-based access. Intuitive graphical interfaces ensure fast and easy system set-up and administration. Callware Technologies' Callegra .UC is a complete unified communication & messaging (UCM UCM Universidad Complutense de Madrid (Spain) UCM University of Central Missouri (Warrensburg, Missouri) UCM Unified Change Management UCM Universal Content Management (Stellent, Inc. ) solution and enterprise application integration development platform. The Callegra .UC XML Web Services SDK allows system integrators and other developers to rapidly add advanced voice, phone and fax functionality to other enterprise applications by using XML Web Services or COM-enabled development environments to access client functions from the Callegra .UC servers. Callegra .UC-enabled companies confidently look toward the future knowing they have invested in a communications platform that is continually updated with all the growth potential their company could ever need. A complimentary copy of the entire CT Labs Testing Report on Callware's Callegra .UC Unified Communications System is available for download at the Callware Web site, www.callware.com/solutions.html. System integrators and business application developers interested in enterprise application integration (EAI (Enterprise Application Integration) Refers to various techniques used to share data and business processes in large enterprises. When companies acquire another organization, disparate information systems have to be made to work together. ) incorporating full unified communication and messaging within their own applications or through Callware's client applications are encouraged to see the Callegra .UC XML Web Services SDK datasheet at www.callware.com/develop.html. For more information, please contact Callware's Developer Group at devsupport@callware.com. Businesses and other institutions interested in Callegra .UC and Callware's other business ready communications and messaging products are encouraged to contact an Authorized Callware Dealer. Full product information, including the CT Labs Testing Report, product datasheets and a complete feature catalog are available through www.callware.com/solutions.html. For Authorized Dealer locations, initial system design and sizing assistance, and any other information, please contact Callware Sales at 800/888-4226, or sales@callware.com. About Callware Technologies Callware Technologies Inc., is a major provider of voice mail and unified communications & messaging software solutions and development platforms. Callware solutions are distributed through a worldwide network of trained Solution Providers that offer local expertise for small businesses to multi-site enterprises. Since its inception in 1994, Callware has received numerous awards for its technology & leadership in serving customers both domestically and abroad. Contact Callware in Sandy, Utah, at 800/888-4226 or for more information see www.callware.com. Note to Editors: Callware, Callegra, Callegra .UC, CallegraFAX, CallegraINBOX, CallegraTTS, CallegraVOICE, & CallegraWEB are trademarks of Callware Technologies Inc. All other trademarks are property of their respective owners. All rights reserved. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion