Call_Solutions Annualized Revenues Grow to $70 Million With Fourteenth Acquisition.Business Editors WAUKESHA, Wis.--(BUSINESS WIRE)--Aug. 13, 2002 Company Adds Direct Marketing Expertise of Sturner & Klein, Inc. Delivering Association Membership and Subscription Renewal Services Since 1973 George D. Dalton, Chairman and Chief Executive Officer of Call_Solutions(TM) (www.callsolutions.com), announced today the acquisition of Sturner & Klein, Inc. This is the Company's fourteenth acquisition in the direct marketing industry for specialized outsourced customer contact and loyalty marketing services. Headquartered in Rockville, Maryland Rockville is the county seat of Montgomery County, Maryland, United States. According to the 2006 census update, the city had a total population of 59,114, making it the second largest city in Maryland. , Sturner & Klein has annualized annualized Of or relating to a variable that has been mathematically converted to a yearly rate. Inflation and interest rates are generally annualized since it is on this basis that these two variables are ordinarily stated and compared. revenues of over $13 million and a history of nearly thirty years providing outsourced direct marketing services. Client relationships for Sturner & Klein average ten years or more and include highly respected organizations such as America Online See AOL. (AOL (A division of Time Warner, Inc., New York, NY, www.aol.com) The world's largest online information service with access to the Internet, e-mail, chat rooms and a variety of databases and services. ), Architectural Digest Architectural Digest is a glossy American monthly magazine. Its principle subject is interior design, not -- as the name of the magazine might suggest -- architecture more generally. The magazine is published by Condé Nast Publications and was founded in 1920 [1]. , Fortune, The New Yorker, Scientific American Scientific American U.S. monthly magazine interpreting scientific developments to lay readers. It was founded in 1845 as a newspaper describing new inventions. By 1853 its circulation had reached 30,000 and it was reporting on various sciences, such as astronomy and , the National Audubon Society The National Audubon Society is an American non-profit environmental organization dedicated to conservancy. Incorporated in 1905, it is one of the oldest of such organizations in the world. , National Geographic, the American Museum of Natural History American Museum of Natural History, incorporated in New York City in 1869 to promote the study of natural science and related subjects. Buildings on its present site were opened in 1877. , the Smithsonian Institution and the Bureau of National Affairs BNA (The Bureau of National Affairs, Inc.) is a Washington, D.C.-based publisher of news and information on legislation, regulations, and court decisions for professionals in business and government. It is the oldest wholly employee-owned company in the United States. . "These long-term client relationships have not been based on luck. The care and concern for each client's customer or membership base over the course of some thirty years has earned Jerry Sturner's team a solid reputation for consistent, quality communications," commented Mr. Dalton. "This philosophy of continually earning each client's business and never giving a client a reason to leave is shared throughout the Call_Solutions organization." Jerry Sturner is founder and continues as President, responsible for planning the strategic direction as well as participating in the sales and marketing efforts of the business. The Sturner & Klein business became the first service company to receive the industry-coveted "Direct Marketing Association Telephone Marketing Excellence Award," a testimony to the training and emphasis placed on telephone courtesy. Marketing services are focused on gaining re-activation of association memberships and publication subscription renewals for both business-to-business and business-to-consumer applications. The business has approximately 600 employees engaged in customer contact center operations in Boise, Idaho, Rockville, Maryland and Flagstaff, Arizona. Noted Mr. Sturner: "By joining a marketing services organization such as Call_Solutions, we create new opportunities in delivering more services to our clients. With Call_Solutions, we have specialists working together producing customer satisfaction research and analysis, creating and printing mailing programs personalized to the recipient and automating fulfillment of customer requests. In so doing, clients are benefiting from common management of total costs and a common commitment to total results." Call_Solutions.com, Inc., a privately held organization with headquarters in Waukesha, WI, was incorporated in August 2000. In-house services include customized market research and analysis, direct marketing strategy and database management, direct mail design with in-house digital production and processing, inbound and outbound customer contact center operations and on-line customer care systems integrated with fulfillment operations. |
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