CallWare Technologies announces distribution agreements with MicroAge.SALT LAKE CITY--(BUSINESS WIRE)--Oct. 29, 1996-- CallWare's Intranet Telephony Suite of Products will be offered through full-line distributor CallWare Technologies Inc. Tuesday announced an agreement with MicroAge (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :MICA), a full-line distributor and global systems integrator, to sell CallWare's Intranet Telephony Suite of products. This suite includes the CallWare Series 5 -- a voice server, voice board, and CallWare software pre-installed and pre-configured, which is easy to plug into most existing telephone systems. CallWare's patented voice mail system includes unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. , free long-distance messaging via the Internet and Internet access See how to access the Internet. to voice mail. "This relationship with MicroAge ensures the distribution of CallWare's business voice mail solutions to both interconnect and data resellers," stated R. Craig Hansen Craig Robert Hansen (born November 15, 1983 in Glen Cove, New York) is a relief pitcher in the Boston Red Sox organization. Hansen, a closer out of St. John's University, was selected by the Boston Red Sox in the first round of the 2005 draft. , CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and chairman of CallWare Technologies. "CallWare is the only software available today utilizing open data and telecommunications products. "CallWare's use of industry-standard products allows MicroAge to establish itself in computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration , which is quickly growing towards a projected $20 billion dollar industry." As open, software-based systems, CallWare supports industry standard hardware, software and voice boards. CallWare offers significant savings, improved communications, intelligent call processing In telecommunication, the term call processing has the following meanings:
Users of voice mail can see their messages displayed graphically through CallWare ViewPoint or in the GroupWise Universal Mail Box. CallWare voice mail solutions also use the Internet as a mechanism to provide global communication without long-distance charges. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Tom Gammon, vice president of MicroAge strategic products and services, "CallWare's software enables our resellers to add computer telephony applications to our large range of products and services. "The Series 5 bundled solution, assembled in MicroAge's world-class integration facility, gives interconnects and telephone system vendors the opportunity to more easily transition into computer telephony by being able to order a fully-configured system that is ready-to-go, out of the box. This `plug and play' system allows these vendors to concentrate on the telephony hardware and software they know best." MicroAge Inc., a Fortune 500 company, is a global systems integrator and a full-line distributor of information technology products and services. The company provides systems integration services and distributed computing solutions to large organizations worldwide through its MicroAge Infosystems Services branch network. MicroAge also serves the computer reseller market as a full-line distributor, offering customers over 20,000 products from more than 500 suppliers backed by world-class logistics and ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. 9001-certified integration services. MicroAge's annual revenues exceed $3 billion. The firm is headquartered in Tempe, Ariz. An international CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. vendor headquartered in Salt Lake City, CallWare Technologies links computers and telephones by providing the first software-only Internet/Intranet solutions for voice and call processing. CallWare integrates stand-alone voice mail systems and unified messaging in LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. and Intranet environments with over 300 telephone systems and provides free long-distance voice messaging over the Internet. CallWare has the largest network of trained and CTI-certified data and interconnect value-added resellers (VARs) which provide computer telephony solutions in 31 countries. CallWare also offers computer telephony training to end-users and resellers via 25 education centers throughout the United States and the world. Information about CallWare and its complete range of products and services can be accessed on the World Wide Web at http://www.callware.com. -0- NOTE TO EDITORS: CallWare and CallWare ViewPoint are trademarks of CallWare Technologies Inc. All other trademarks are the property of their respective owners. CONTACT: CallWare Technologies Inc., Salt Lake City Reino Kerttula, 801/486-9922 or Politis Communicaitons Kevan Barney or David Politis, 801/523-3730 or MicroAge Inc., Tempe Jay O'Callaghan jocallag@microage.com |
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