CallWare Enters IBM's ServerProven Solutions Program.SALE LAKE CITY--(BUSINESS WIRE)--Sept. 22, 1997-- Joint Efforts Simplify Installation/Configuration for VARs and Offer Improved Communications Systems In telecommunication, a communications system is a collection of individual communications networks, transmission systems, relay stations, tributary stations, and data terminal equipment (DTE) usually capable of interconnection and interoperation to form an integrated whole. for Business Users CallWare Technologies Inc., the leading provider of computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration software, Monday announced its participation in the IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) ServerProven Solutions program. As part of this program, CallWare's networked voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. , unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. and call control software will be tested with IBM Netfinity and IBM PC A PC made by IBM. IBM created the PC industry in 1981 when it introduced its first model with 16KB of RAM. However, it was way off in its estimates, projecting that 250,000 units would be sold in the first five years. In fact, about three million IBM PCs were sold in that period. Server systems to better meet the communications needs of small- and medium-sized businesses. The IBM ServerProven Solutions program involves testing of IBM PC servers with industry-leading software applications and hardware during the development cycle in order to provide more fully integrated systems that meet specific business needs. The program is a commitment by IBM to work with independent software vendors to ensure the highest level of integration from the earliest stages of development through the life cycle of the product. "The combination of IBM's Netfinity and IBM PC Servers with CallWare's voice, fax and unified messaging software provides a world-class communications server See network access server, modem server, terminal server and communications controller. (operating system) Communications Server - IBM's rebranding of ACF. for any business," said Zig J. Serafin, vice president of business development, CallWare. "Because IBM's ServerProven Solutions program requires comprehensive testing of both the software applications and hardware products, we can offer improved performance, simplified installation and configurations that will meet the business requirements of all our customers." CallWare's voice mail, fax, unified messaging and call processing In telecommunication, the term call processing has the following meanings:
CallWare's unified messaging solutions provide single-point access to all forms of business communications (voice, e-mail and fax) from a PC or a telephone. CallWare integrates with all of the leading messaging platforms, including Lotus' Notes, cc:Mail, Novell's GroupWise, and Microsoft's Exchange/Outlook. In addition, CallWare's products are designed for easy and cost-effective upgrades. By simply adding another software module, an organization can upgrade the number of users or enhance the functionality of a system without the hassles of traditional software upgrades or migrations. "Our entry into the ServerProven Solutions program enables our resellers to deliver the highest quality computer telephony solution available in the market," Serafin said. "Combining CallWare's award-winning computer telephony applications and IBM's world-class PC servers gives customers access to powerful messaging technology in the most tightly integrated and secure environment." CallWare provides computer telephony systems designed to save organizations money, to ensure more effective communication within the organization and between the organization and its customers, and to grow with the organization as its needs change. CallWare integrates stand-alone voice mail and unified messaging in LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. and intranet environments with more than 300 telephone systems and provides free long-distance voice messaging over the Internet. CallWare products and computer telephony training is available in 32 countries through authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: dealers, distributors and education centers. Information about CallWare and its complete range of products and services can be accessed on the World Wide Web at http://www.callware.com . -0- NOTE TO EDITORS: CallWare and CallWare ViewPoint are trademarks of CallWare Technologies Inc. All other trademarks are the property of their respective owners. CONTACT: Brodeur Porter Novelli Porter Novelli International is a leading, global PR and lobbying firm. It is part of the Omnicom Group of advertising and marketing companies, the world's largest advertising conglomerate. The following article on Porter Novelli was obtained from "Sourcewatch. Kristin S. Kelly, 801/765-1500, ext. 22 E-mail: kkelly@brodeur.com or CallWare Technologies Inc. Michael Lundberg, 801/984-1100 ext. 6045 E-mail: mlundber@callware.com |
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