CallWare Announces Integration with Microsoft Exchange and Microsoft Outlook; Voice Messages Appear in Exchange and Outlook Inboxes Creating Unified Messaging.SALT LAKE CITY--(BUSINESS WIRE)--March 4, 1997--CallWare Technologies Inc. today announced integration with Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. and Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see . Microsoft Outlook or Outlook (full name Microsoft Office Outlook to provide unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. for both mobile and office-based users. This integration allows users to view, control, save and forward CallWare voice mail messages from their Exchange inbox, giving them access to their e-mail, faxes and voice mail in the same location. "CallWare's integration with Microsoft Exchange represents our continuing commitment to providing productivity-enhancing business solutions designed to work with leading software applications," said Reino Kerttula, executive vice president of marketing for CallWare Technologies. "The integration of our two powerful products delivers a unified messaging solution for all corporate information to the large base of Microsoft Exchange customers." With this integration, CallWare voice messages appear in the Exchange inbox with a time and date stamp Verb 1. date stamp - stamp with a date; "The package is dated November 24" date date - provide with a dateline; mark with a date; "She wrote the letter on Monday but she dated it Saturday so as not to reveal that she procrastinated" , subject of the message and caller information. Voice messages are differentiated from e-mail messages with a text message in the subject field. When a user wishes to hear voice mail, he/she selects the message and listens to the attached .wav file The native digital audio format in Windows. Using the .WAV file extension, 8- or 16-bit samples can be taken at rates of 11,025 Hz, 22,050 Hz and 44,100 Hz. The highest quality (16-bit at 44,100 Hz) is the sampling rate of an audio CD and uses 88KB of storage per second. with a multimedia player. Notes or other written information that is attached to a voice message using CallWare ViewPoint will appear as text with the .wav file attachment and can also be accessed from the Exchange inbox. Through CallWare's preferences, users can even specify the compression rate for voice messages to minimize disk space and bandwidth requirements Bandwidth requirements (communications) The channel bandwidths needed to transmit various types of signals, using various processing schemes. Every signal observed in practice can be expressed as a sum (discrete or over a frequency continuum) of sinusoidal . This feature substantially increases transfer speed when sending voice messages through the Internet. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Mark Lee, product manager for Windows NT Communications at Microsoft Corp., "Millions of customers are using Microsoft Exchange today as their client messaging application. And there is a great deal of excitement surrounding Microsoft Outlook as a desktop information manager. CallWare's integration with these popular client applications further simplifies business communications and adds value to these applications." Microsoft Exchange Server Microsoft Exchange Server is a messaging and collaborative software product developed by Microsoft. It is part of the Microsoft Servers line of server products and is widely used by enterprises using Microsoft infrastructure solutions. supports e-mail and includes groupware to allow group scheduling, discussion databases, document sharing and other custom applications to improve business productivity. In addition, it enables system administrators to monitor and troubleshoot the messaging system of an entire corporation -- including Internet mail connections and usage -- from a single workstation. CallWare offers improved communications and intelligent call management applications to businesses of all sizes. With CallWare, users can instantly see their voice and fax messages with the time and date a message was left, length of the message and caller information displayed graphically. This information allows the user to intelligently decide which messages to address first. A user can play messages in any order he or she wishes, eliminating the linear method of the telephone keypad interface. CallWare voice mail solutions also use the Internet as a mechanism to provide global communication without long-distance charges. Founded in 1975, Microsoft (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :MSFT MSFT Microsoft (stock symbol) MSFT Movimento Sociale Fiamma Tricolore (Italy) MSFT Multi-Stage Fitness Test MSFT Master of Science in Family Therapy MSFT Macalester Students for Fair Trade ) is the worldwide leader in software for personal computers. The company offers a wide range of products and services for business and personal use, each designed with the mission of making it of making it easier and more enjoyable for people to take advantage of the full power of personal computing every day. An international CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. vendor headquartered in Salt Lake City, CallWare Technologies links computers and telephones by providing the first software-only Internet/intranet solutions for voice and call processing. CallWare integrates stand-alone voice mail systems and unified messaging in LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. and intranet environments, with over 300 telephone systems, and provides free long-distance voice messaging over the Internet. CallWare has the largest network of trained and CTI-certified data and interconnect value-added resellers (VARs), providing computer telephony solutions in 32 countries. CallWare also offers computer telephony training to end-users and resellers via 25 education centers throughout the United States and the world. Information about CallWare and its complete range of products and services can be accessed on the World Wide Web at http://www.callware.com . -0- CallWare is a trademark of CallWare Technologies Inc. All other trademarks are the property of their respective owners. CONTACT: CallWare Technologies Inc., Salt Lake City Reino Kerttula, 801/486-9922 e-mail: rkerttul@callware.com or Politis Communications Kevan Barney or David Politis, 801/523-3730 e-mail: kbarney@politis.com |
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