CallVision and BillServ Form Alliance; Companies to Offer Best-of-Breed EBPP and Customer-Facing eCRM Solutions to Telecommunications Billers.Business Editors/Technology Writers SEATTLE--(BUSINESS WIRE)--June 26, 2001 CallVision, a leading provider of e-billing and related eCRM (customer care) services to the telecommunications industry, today announced an alliance with Billserv, Inc. (Nasdaq:BLLS), a leading electronic bill presentment and payment See EBPP. (EBPP (Electronic Bill Presentment and Payment) Sending invoices to customers over the Internet. When payment is due, an e-mail is sent with a link to a Web page that contains the billing information and the payment services that are supported. ) outsourced solutions provider. The alliance teams two industry-leading solutions: CallVision's biller-direct EBPP and Internet customer care applications for the telecom industry, with Billserv's comprehensive bill consolidation services. As part of the agreement, Billserv will integrate its robust electronic aggregation capabilities with CallVision's biller-direct solutions to enable the companies to offer a comprehensive EBPP solution to the telecom industry. "We help Telcos enhance their customer relationships through our eCRM applications and our alliance with Billserv which enable us to extend the reach of these solutions," said Derek Edwards Derek Edwards is a professor of psychology at the 'Discourse and Rhetoric Group' at the University of Loughborough. He is one of the pioneers of discursive psychology. Another Derek Edwards is a Canadian stand-up comedian and actor. , CallVision President. "With our bill reporting and analysis tools, Telcos build powerful electronic bonds with their customers that increases EBPP adoption and reduces customer churn. We're excited to work with Billserv to provide Telco customers even greater flexibility in accessing these tools and paying their bills online." "We believe that adding applications like CallVision's bill analysis tools to e-billing will generate increased EBPP adoption and stronger customer loyalty for telecommunications clients. We look forward to working with CallVision to offer these best-of-breed solutions for leading Telcos," said Michael Long CallVision has established a strong position in the telecommunications industry as the only telecom-specific provider of integrated EBPP and eCRM applications, specifically e-billing and online bill reporting and analysis tools that enable Telcos to enhance customer relationships by providing valuable insight into their bills and telecom usage. Billserv, Inc.'s outsourced end-to-end EBPP solution includes processing customer billing data, delivering it to billing consolidators, and then processing customer payments back to the biller bill·er n. One that bills, as: a. A clerk who prepares bills. b. A machine used in preparing bills. , enabling customers to view and pay their bills at a variety of front-ends such as banks, portals and billing aggregation sites. Billserv, Inc. currently has agreements with every major billing consolidator including CheckFree, Spectrum, MasterCard RPPS RPPS Remote Payment and Presentment Service RPPS Rockaway Park Philosophical Society RPPS Retropatellar Pain Syndrome RPPS Retired Pay Personnel Systems RPPS River Parish Practical Shooters (Louisiana) , Paytrust, CyberBills, and BillingZone, giving companies and customers a wide variety of Web sites to deliver, view, pay and manage bills. About CallVision CallVision is a leading provider of e-billing (EBPP) and related customer care (eCRM) solutions to help telecommunications companies increase profitability through enhanced customer relationships. CallVision I-Statement(TM) is a cost-effective, turnkey e-billing platform that enables residential and business customers to interact with their telecom bills to better understand all fees and charges to gain insight into their usage. CallVision I-Analyst(TM) is a full-featured telecom bill reporting analysis tool tailored to medium and large business customers that facilitates a wide range of accounting, operational, sales, marketing, and managerial reporting. CallVision's customer-centric approach leads to higher customer adoption, reduced churn, and decreased billing costs, while ensuring telecom billers retain complete control of their billing process, customer relationships, and the branded experience. CallVision's solutions are currently deployed by leading telecommunications companies including VoiceStream (Nasdaq:VSTR), Broadwing (NYSE NYSE See: New York Stock Exchange :BRW BRW Business Review Weekly (business magazine; Melbourne, Victoria, Australia) BRW Business Report Writer BRW Barrow, AK, USA - Barrow (Airport Code) BRW Business Requirement Worksheet ), Lightyear, and Advanced TelCom Group. Founded in 1995, CallVision is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. with investments led by J.P. Morgan Capital. CallVision is headquarters in Seattle, and can be found on the Web at www.callvision.com. About Billserv, Inc. Billserv, Inc. is the leading electronic bill presentment and payment Outsourced Solution Provider that provides billers with cost-effective, integrated solutions for presenting bills to consumers for payment on the Internet. By serving an intermediary role between billers and bill aggregators, Billserv consolidates customer billing information from multiple billers, and then securely delivers it to aggregators and to the client's own payment site, hosted by Billserv. The company has relationships with all major EBPP consolidators, including CheckFree, Spectrum, MasterCard RPPS, Paytrust, CyberBills and BillingZone, giving companies and customers the widest array of Web sites to deliver, view, pay and manage bills. For additional information, visit http://www.billserv.com or call 210/402-5000. With the exception of historical information contained in this release, this release includes forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. made under the "Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. " provisions of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. These statements involve risks and uncertainties that could cause actual results to differ materially from those in the forward-looking statements. |
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