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CallRex Successfully Passes Interoperability Testing with NEC NEAX 2000 and 2400 IP PBX.


KIRKLAND, Wash. -- Telrex, the leading developer of VoIP call recording and monitoring software and a member of the NEC (NEC Corporation, Tokyo, www.nec.com, www.necus.com) An electronics conglomerate known in the U.S. for its monitors. In Japan, it had the lion's share of the PC market until the late 1990s (see PC 98).

NEC was founded in Tokyo in 1899 as Nippon Electric Company, Ltd.
 Fusion Strategic Alliance Program, today announced that it has successfully passed interoperability testing with the NEC NEAX NEAX Nippon Electric Automated Exchange (R) 2000 IPS and 2400 IPX (Internetwork Packet EXchange) The network layer protocol in the NetWare operating system. Similar to the IP layer in TCP/IP, it contains a network address and allows messages to be routed to a different network or subnet.  IP enabled telephone systems.

"We are pleased to have successfully passed interoperability testing with the NEC NEAX 2000 IPS and 2400 IPX telephone systems. CallRex provides real value to NEC customers that have traditionally found call recording solutions too expensive," said Robert Kapela, product manager of CallRex. "Because CallRex is entirely software based, it is 50-60 percent less expensive than legacy-based solutions that require expensive third-party telephony hardware."

CallRex Features

CallRex saves detailed information about every recorded phone call. Calls can be recorded and monitored on an ad-hoc basis or via automatic triggers and can be flagged with additional information. Specific recordings can then be located via multiple search criteria such as date/time, user name, inbound number, caller ID A telephone company service that sends the caller's telephone number between the first and second ring of the call. If the calling number is not blocked, the calling number is displayed on the handset or base station of the called party. , recording group, or flagged name or value. Multiple playback options allow users to listen to recorded phone calls through the phone or through computer speakers. Recorded calls can be viewed by day, week, month, or custom date range. Managers can assign monitoring, recording, and playback rights on a per-user basis and can also track calls from multiple remote locations through one interface.

CallRex supports more IP or IP enabled telephone systems than any other vendor and currently supports the following IP or IP enabled telephone systems; NEC NEAX, Siemens HiPath, Shoreline Shoretel, 3Com NBX (Network Branch EXchange) A family of IP-based telephony systems from 3Com. The name was derived from "PBX," the traditional name for an enterprise telephone switch. , Avaya IP Office, Nortel BCM BCM Baylor College of Medicine
BCM Become
BCM Business Communications Manager (Nortel)
BCM Broadcom Corporation
BCM Business Continuity Management
BCM Business Contact Manager (Microsoft) 
, Cisco Call Manger, Mitel ICP (1) (Internet Cache Protocol) A protocol used by one proxy server to query another for a cached Web page without having to go to the Internet to retrieve it. See CARP and proxy server. , Artisoft Televantage and Zulty MX250/MX1200.

About Telrex

Telrex is a leading developer of packet-based, VoIP call recording and monitoring software products for small and medium businesses that have IP or IP enabled telephone systems. For more information, please call 425-827-6156 or visit www.telrex.com/callrex.htm.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jun 30, 2004
Words:314
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