CallRex Selected By ShoreTel To Provide VOIP Call Recording Solution For ShoreTel5 IP PBX System, Announces Telrex.Business Editors/High-Tech Writers KIRKLAND, Wash.--(BUSINESS WIRE)--May 11, 2004 Telrex, the leading developer of VOIP recording Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. and monitoring software today announced that it has been selected by ShoreTel, Inc. to provide VOIP (Voice Over IP) A digital telephone service that uses the public Internet as well as private backbones instead of the traditional telephone network. Many companies, including Vonage, 8x8 and AT&T (CallVantage), typically offer calling within the country for a call recording and monitoring for the ShoreTel5 IP PBX (Internet Protocol Private Branch eXchange) A telephone switch that supports voice over IP (VoIP). IP PBXs convert IP phone calls into traditional circuit-switched TDM connections for the PSTN. system, which begins shipping this month. "We are pleased to be the only IP-based call recording solution selected by ShoreTel," said Robert Kapela, product manager of CallRex. "CallRex provides real value to ShoreTel resellers and customers that have traditionally found call recording solutions too expensive. Because CallRex is entirely software based, it is 50-60 percent less expensive than legacy-based solutions that require expensive third-party telephony hardware." CallRex is sold only through authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: ShoreTel resellers. "We sell a number of call recording solutions to our clients but we recommended CallRex in IP PBX environments because it is typically 10 times less expensive than traditional call recording solutions, yet offers comparable features." said Robert Ingrum, vice president of sales and marketing of Gateway Telnet. CallRex is the only authorized packet based call recording solution authorized by ShoreTel. "More and more small and medium sized businesses are interested in call recording and CallRex is an excellent add-on solution for ShoreTel customers because it is affordable and provides significant added value Added value in financial analysis of shares is to be distinguished from value added. Used as a measure of shareholder value, calculated using the formula:
About Telrex Telrex (www.telrex.com/callrex.htm) is the leading provider of VOIP call recording and monitoring software for small and medium businesses. In addition to CallRex, Telrex provides IntelRex(TM), a computer recording and monitoring solution. About Shortel ShoreTel (www.shoretel.com) is the innovation leader in delivering IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. solutions to the enterprise. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion