CallMiner reduces hardware for speech analytics.CallMiner, a developer of enterprise class speech analytics software, has announced the commercial release and deployment of its Virtual Server Room (VSR VSR Very Short Reach (Ciena/Cisco design for high speed, 10Gbps data) VSR Variable Speed Reversible VSR Very Short Reach (optical interconnection; Sprint) VSR Volume Search Radar ) technology. VSR, combined with CallMiner's speech processing Speech processing is the study of speech signals and the processing methods of these signals. The signals are usually processed in a digital representation whereby speech processing can be seen as the intersection of digital signal processing and natural language processing. and analytics suite, can help enable call centers to deploy medium- and large-scale speech analytics implementations with less hardware than previously required. VSR, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. the company, has the potential to change the speech analytics landscape, because companies need no longer engage in partial mining and sacrifice data due to hardware constraints. Other solutions, according to CallMiner, do not offer high processing power to mine 100 percent of all recorded calls in medium and large speech analytics deployments. Therefore, most recorded data are not analyzed an·a·lyze tr.v. an·a·lyzed, an·a·lyz·ing, an·a·lyz·es 1. To examine methodically by separating into parts and studying their interrelations. 2. Chemistry To make a chemical analysis of. 3. , and valuable business intelligence is lost or ignored. With VSR, a company's unused computing computing - computer resources are used to power CallMiner's speech processing engine, eliminating the need for costly single-purpose servers required for speech analytics implementations. VSR employs the unused or idle processing power within a network to process large volumes of recorded audio for use by CallMiner's analytics. Though VSR is now being exclusively used with CallMiner's speech-analytics, it can also be customized to power other computer-intensive enterprise software applications. www.callminer.com |
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